[Resolved]  Naaptol — TOTALLY DAMAGED AND HARASSING WITH CUSTOMER

Dear Sir, Myself Amrik Maiti from haldia,westbengal write this complaint against NAAPTOL after one yr fight over telephonic call. On 3rd aug 2012 , I became a "NAAPTOL SALES PARTNER" by given Rs 30000/-.Details given below… A/C NO-NAAP0047305, BANK NAME-CITY BANK, BRACH LOCATION-FORT, MUMBAI,IFSC CODE-CITI0100000, BENEFICIARY NAME- NAAPTOL ONLINE SHOPPING PVT. LTD On 09 th AUG 2012 I became a registered partner with NAAPTOL (REGD.ID-2786). But Sorry to say, from that day all products (receive from courier- First Flight) either damaged or mismatched (from customer). One another interesting thing that same product (also same order no.) sent me by courier and also sent the customer via post office. This was the first cheat with me. After huge harassment I called the customer care, but nobody responded me, only told me the service godown address (for sending damaged product) i.e Service ware house, khasra no.386, Gali no.2, A Block, Mahipalpur Ext, NewDelhi-110037, But changing products were also damaged. Thereafter, I was mail (naaptol.[protected]@gmail.com and [protected]@spicebpo.in) but address was wrong or something else. Because nobody responded my mail. How I harassed from naaptol please see the below data: Product code Fault 4729910 damaged & mismatch against order 4775766 damaged (via courier and via postoffice) 4796405 via courier and via postoffice 4796381 via courier and via postoffice 4796701 mismatched ( via courier and via postoffice) 4819015 damaged ( via courier and via postoffice) 4839274 via courier (customer will not gave the order) 4652736 MRP PROBLEM 4723122 Damaged 5379500 mismatched ( via courier and via postoffice) 5379324 mismatched ( via courier and via postoffice) So, after a long fight over telephone, nobody (bottom to top level) can solute my problem. The few name of BPO’s are RAKESSH, PRITI,MANOJ CHOWHAN AND MANY OTHER NAMES, all of them were told "I AM THE SALES MANAGER,PLEASE TELL ME THE PROBLEM" after telling the problem another one BPO except from given names told me "I DONT KNOW ABOUT THAT PLEASE TELL ME AGAIN ABOUT YOUR PROBLEM" From NOV 2012 to till now I was waiting and waiting but no response. I have also a small business from 1998 to till now. But that business was also hampered because of that case (means THE CHEATER, FRAUD COMPANY NAMED- NAAPTOL) Now I want my money back and also I am ready to send the total product. This company totally cheated with me and my business and my future. Lastly MANOJ CHOWHAN told me that "I WAS SOLVED YOUR PROBLEM, PLEASE BELIEVE ME''. But He was a very much fraud with me. Please provide as much information as possible... A MAITI PH NO. [protected] REGD NO.2786
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Aug 14, 2020
Complaint marked as Resolved 
Oct 05, 2014
Updated by amrmid1
Sir,

Over one year my complain against Naaptol could not solve. Please solve my problem, I want my money back.
Thank you.
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