I am KIRAN JAISWAL. I got a VOX 507 + Full Touch Screen Multimedia Mobile + bluetooth on order No.3678307 and got delivered through bluedart courier on payment of Rs.3298.0. The device is defected, its display is not working properly and even can’t hear voice while talking . after receiving product when I checked I gave complaint to customer care on 9223516148 and I have already sent mails in this reg. to 'email@example.com' on 3rd april 2012.
From 27/03/2012 I keep calling customer care I contacted Naaptol complaints number 9223516148 and got the reply that I would receive a call from nearby company 48 working hours.
Today 06/04/2012 I contacted the Naaptol complaints again and could get the same reply but with a slight modification that the courier would collect the device back and after that they would try to send a new one after 48 working hours. During the telephone talk, they disconnected abruptly and. I feel cheated. Please help me to recover my loss.
THE NAAPTOL COMPANY IS A VERY FRAUD, CHEATER, VULAGR COMPANY . THEY ARE THIEVES EATING PUBLIC MONEY.THEY ARE TOO BAD AS IT CANNOT BE EXPRESSED IN WORDS.THEY ARE DOING CHEATING WITH THE INNOCENT CUSTOMERS. I REQUEST EVERYONE NOT TO BUY ANY OF THEIR PRODUCTS AS THEIR PRODUCTS ARE OF CHEAP MATERIAL AND ARE OF NO USE.THE WASTE PRODUCTS IS BETTER THAN THEIR PRODUCTS.THIS COMPANY HAS BETRAYED ITS EVERY CUSTOMER AS NO CUSTOMER IS LEFT FOR THEM AS THE TRUE FACE OF THIS COMPANY (THE CHEATER FACE) HAS COME INFRONT OF THE PEOPLE.I HEREFORE REQUEST THE PM OF OUR COUNTRY TO GIVE THE BEHOLDER OF THE COMPANY SEVERE PUNISHMENT WHICH THEY DON"T FORGET IN THE FUTURE.INDIA WILL PROGRESS ONLY WHEN THESE KIND OF CHEATER COMPANIES WILL BE BANNED AND THE PEOPLE SHOULD BE MADE AWARE OF THE COMPANIES. THIS COMPANY IS ALSO GIVING Ad.IN LEADING NEWSPAPERS THEY HAVE TO STOP THE ADVERTISEMENT OF THIER PRODUCTS.