[Resolved] Naukri.com — Cheating, fraud - taking money for resume development | |
I am a specialist doctor by profession and I'm currently working abroad.This fraud job website NAUKRI.com has taken apx. Rs 8000 for job resume development ,sending my resume to job-recruiters in gulf region in JUNE,2010(RESUME SERVICES 091121CS359526,TSID=1570812) .The customer executive from this NAUKRI.com persuaded me to pay this amount via creditcard and netbanking in two different instalments..After I paid the money,it became really difficult to communicate them.I mailed them manytime to develop my resume as early as possible.I even made ISD in the given number for international clients.But,I was shockingly disappointed by the misbehaviour of the executive's service in Naukri.com.I called them by spending so much money in Indian rupees;but,they disconnected the phone in a rude manner.Lastly,they told me that resume developer would call me in my contact number immediately.BUT,NO SUCH CALL CAME.I mailed them last on 24th JULY,2010 to enquire about my resume develoment and other services status.I AM YET TO RECEIVE ANY MAIL.They have never communicated with me regarding my resume services. Such a poor,pathetic service can only be expected by an Indian company.These worthless companies always try to con the innocent men by luring them by attractive advertisement.I HAVE REALLY LEFT ALL MY HOPE FOR THOSE MONEY taken by Naukrigulf-a part of this NAUKRI.COM Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 62 Comments | |
Comments
Dear Dr.Banerjee,
We appreciate your valuable feedback.
At the outset, we express our sincere apologies for the displeasure caused to you.
With reference to our discussion, we hope your concerns have been addressed and the modified draft shall be sent to you by tomorrow i.e.19th Aug'10
For any further concerns kindly write to [protected]@naukri.com or [protected]@naukri.com
We reiterate our apologies. Please feel free to get in touch with us in case of further queries/concerns and we shall be glad to assist you.
Regards,
Priority Team – Customer Care
Resume Services
Naukri.com
Contact Numbers:
Toll Free Number[protected].30 AM to 6.00PM)
Board number[protected].30 AM to 6.00PM)
International Clients - +[protected].30 AM to 6.00PM) IST
We appreciate your valuable feedback.
At the outset, we express our sincere apologies for the displeasure caused to you.
With reference to our discussion, we hope your concerns have been addressed and the modified draft shall be sent to you by tomorrow i.e.19th Aug'10
For any further concerns kindly write to [protected]@naukri.com or [protected]@naukri.com
We reiterate our apologies. Please feel free to get in touch with us in case of further queries/concerns and we shall be glad to assist you.
Regards,
Priority Team – Customer Care
Resume Services
Naukri.com
Contact Numbers:
Toll Free Number[protected].30 AM to 6.00PM)
Board number[protected].30 AM to 6.00PM)
International Clients - +[protected].30 AM to 6.00PM) IST
Hi, this is Soudipta and I completely agree with Dr. Banerjee. They simply cheated me. I needed the resume (Transaction code : 101206TS563754) a bit early and hence I paid extra to choose the expedited delivery. They promised to deliver the first draft within 7 business days but I didn't receive anything yet and it's been 3 weeks. The most irritating part is that nobody is even bothered to read your email and reply to them. You can send thousands of emails to the service head ([protected]@naukri.com) or business head ([protected]@naukri.com) but nobody ever replies to those emails. The customer care folks continuously give you FALSE promises every time you call them up and sets some ETA according to their own wish.
I truly believe, if it would have been US, I would have sued these guys for cheating me with their FALSE commitment and taking away INR 5500 without providing any service at all. These things can only happen in India where these kind of Fraud companies cheat the innocent customers like us and run away with the money. Very unfortunately we don't have any strict rules and regulations in our judiciary to file a lawsuit against these kind of FRAUD companies. Hence common people like us would always suffer.
I truly believe, if it would have been US, I would have sued these guys for cheating me with their FALSE commitment and taking away INR 5500 without providing any service at all. These things can only happen in India where these kind of Fraud companies cheat the innocent customers like us and run away with the money. Very unfortunately we don't have any strict rules and regulations in our judiciary to file a lawsuit against these kind of FRAUD companies. Hence common people like us would always suffer.
Naukri.com resume services are fraud and a way to rip off your money. The resume development team they have doesn't even know proper English and do a poor job at replying to even emails. They take whatever resume you already have and change the format and do minor editing all while constantly asking you for help. If I wanted to do that I wont use a resume development service. Total waste of money, please do not bother. Everyone at their customer center is very rude and unhelpful.
i totally agree with you..
[censored]s... Im suprised the management is doing nothing to sort out the issue .. Well they are only interested in money i guess
Shame on you Sanjeev Bikhchandani, naukri.com CEO
[censored]s... Im suprised the management is doing nothing to sort out the issue .. Well they are only interested in money i guess
Shame on you Sanjeev Bikhchandani, naukri.com CEO
I am also facing the same problem. Please tell to whom did u mail, ,
I have availed paid services from Naukri.com for around 2565/- Rs. in Oct 2010. I have not received any confirmation from naukri.com saying that your services are being activated; they have stopped replying.
1. Gold Online Persona.
2. Resume Flash 100 Gulf Consultant.
3. Resume Display for 6 months.
4. Job mail for 6 months.
5. Resume flash to Domestic Consultant.
My experience with Naukri.com is by very bad or say it is the worst experience. It all started right from the 1st week after availing the service and still continuing the same. Below are the point of concerned:-
1. Resume Flash 100 Gulf Consultant :- I was been told that my resume will be sent to 100 Gulf consultant, which has not been done.
2. Resume Display for 6 months :- Incorrect resume displayed.
3. Job mail for 6 months :- Jobs are either expired, or not of my interest area.
4. Resume flash to Domestic Consultant :- Wrong resume flashed, I am regularly receiving call on consultant asking for some else name like Vivek, Amit, Gaurav, and from different field and that to from different fields like Taxation, IT, Software development etc which are not my area of Interest. Saying that they have received resume mail from naukri.com, stating my contact details and mail ID too in resume which nowhere belong to me.
I would rather say Management focusing on complaint received, They are just concentrating on number services sold. I would not be leaving these people untouched.
Request all the individuals who are being cheated by naukri.com, mail me at [protected]@yahoo.com, as we as an individual can fight with them so lets get together and SUE them in court. I am having enough evidence to get back me refund and mental loss incurred to me, because of them.
Thanks
Dheeraj Anand
[protected]@yahoo.com
I have availed paid services from Naukri.com for around 2565/- Rs. in Oct 2010. I have not received any confirmation from naukri.com saying that your services are being activated; they have stopped replying.
1. Gold Online Persona.
2. Resume Flash 100 Gulf Consultant.
3. Resume Display for 6 months.
4. Job mail for 6 months.
5. Resume flash to Domestic Consultant.
My experience with Naukri.com is by very bad or say it is the worst experience. It all started right from the 1st week after availing the service and still continuing the same. Below are the point of concerned:-
1. Resume Flash 100 Gulf Consultant :- I was been told that my resume will be sent to 100 Gulf consultant, which has not been done.
2. Resume Display for 6 months :- Incorrect resume displayed.
3. Job mail for 6 months :- Jobs are either expired, or not of my interest area.
4. Resume flash to Domestic Consultant :- Wrong resume flashed, I am regularly receiving call on consultant asking for some else name like Vivek, Amit, Gaurav, and from different field and that to from different fields like Taxation, IT, Software development etc which are not my area of Interest. Saying that they have received resume mail from naukri.com, stating my contact details and mail ID too in resume which nowhere belong to me.
I would rather say Management focusing on complaint received, They are just concentrating on number services sold. I would not be leaving these people untouched.
Request all the individuals who are being cheated by naukri.com, mail me at [protected]@yahoo.com, as we as an individual can fight with them so lets get together and SUE them in court. I am having enough evidence to get back me refund and mental loss incurred to me, because of them.
Thanks
Dheeraj Anand
[protected]@yahoo.com
Naukri.com is a big cheater company. they took rs 5280 for premium resume within 7 working days, a cover letter, 2 design templates, PPT, job mails, job alerts, premium consultancy.
They gave CV that is too without formatting in 10 days on repeated reminders & thats without PDF. For cover letter i had to call & mail 20-30 times & they prepared one after 20 days. No design templates given. No consultant is visiting profile, no calls from any one. No improvement in job search.
In contrary to that their executives are least bothered about customer service. They will not forward the call & the management is not concerned about the complains & no reply on mails although they read all the mails.
Ms Cheena sharma was the sales executive & Ms Juhi Awasthi was CV developer. Before subscribing services they were behind it. After subscribing they even didnt bothered to pick call, reply mail.
In contrary to that, without paying any money to Monster, got 4-5 calls for vaccancies in top MNC's.
Naukri is worst & fraud company.
They gave CV that is too without formatting in 10 days on repeated reminders & thats without PDF. For cover letter i had to call & mail 20-30 times & they prepared one after 20 days. No design templates given. No consultant is visiting profile, no calls from any one. No improvement in job search.
In contrary to that their executives are least bothered about customer service. They will not forward the call & the management is not concerned about the complains & no reply on mails although they read all the mails.
Ms Cheena sharma was the sales executive & Ms Juhi Awasthi was CV developer. Before subscribing services they were behind it. After subscribing they even didnt bothered to pick call, reply mail.
In contrary to that, without paying any money to Monster, got 4-5 calls for vaccancies in top MNC's.
Naukri is worst & fraud company.
I have been a regular to these jobsites. Infact I want to ask who is not? It pays to check these sites regularly to understand and keep a tab on what’s hot and happening in the job market, particularly in your field. Naukri.com is this is the best!!!
I had opted for resume writing services at Naukri.com and i'm left deeply regretting my decision!
About 11 days after doing the online payment, i received a draft from one Vaishali, to whom i replied with some feedback to do minor changes. She replied within 4 days and still there were some changes she hadnt done. After this, a lady called Divya Batra (Ph: [protected]) mailed me saying i need to mark the changes in red and send it back to her, and that she would do the changes 'within a day' and send it back to me.
That was the last i heard from any of them at Naukri. Divya doesnt reply to my mail nor answer my call. Gautam Sharma (gautam.[protected]@naukri.com) also doesnt bother to reply to my mail. I had a live chat with a customer service agent who also said that he'll arrange a call back the same day, but that didnt happen too. The toll free call centre of Naukri fast forward is also almost always unavailable.
I'm in urgent need of sending my CV to different companies for their job opening, but this utter lack of courtesy on Naukri and Resume Spruce's part is rendering my unable to do that.
I agree with all the above comments. these naukri.com fellows are a bunch of absolute scoundrels!!!
About 11 days after doing the online payment, i received a draft from one Vaishali, to whom i replied with some feedback to do minor changes. She replied within 4 days and still there were some changes she hadnt done. After this, a lady called Divya Batra (Ph: [protected]) mailed me saying i need to mark the changes in red and send it back to her, and that she would do the changes 'within a day' and send it back to me.
That was the last i heard from any of them at Naukri. Divya doesnt reply to my mail nor answer my call. Gautam Sharma (gautam.[protected]@naukri.com) also doesnt bother to reply to my mail. I had a live chat with a customer service agent who also said that he'll arrange a call back the same day, but that didnt happen too. The toll free call centre of Naukri fast forward is also almost always unavailable.
I'm in urgent need of sending my CV to different companies for their job opening, but this utter lack of courtesy on Naukri and Resume Spruce's part is rendering my unable to do that.
I agree with all the above comments. these naukri.com fellows are a bunch of absolute scoundrels!!!
hi, this is mujeeb from Doha - Qatar. In simple words naukri resume services is a cheating service. I agree with all the comments here. I paid them and they dont bother abt our concern.. a lot of ISD calls i made from Doha Qatar. Their live chat mail all in vain.. Nisha Arora, Tripti Puri, Divya ...the executive list are many.. and they say "sir our resume services people will call you ASAP" but it it did not happen... i dunno whyy these people behaving like this.
i have here a case to report as cyber crime.
Internet portal:http://alertsnaukri.com/index.php
They are doing Cyber crime By insisting the job seeker to pay the amount for registration and harassing the Customer, without any service..
I have Paid Rs2921/- for the same and suffering from the Service, when doing a search on their details, there is no such company or service exist..
Internet portal:http://alertsnaukri.com/index.php
They are doing Cyber crime By insisting the job seeker to pay the amount for registration and harassing the Customer, without any service..
I have Paid Rs2921/- for the same and suffering from the Service, when doing a search on their details, there is no such company or service exist..
The Good thing is that Mobikwick has responded to take action on this Alertsnaukri.com...I appreciate their response...but waiting for result...
Lot of spam emails. Since they monopolised the job market in India, they have started a way of blackmailing. Unless you take their paid service, they hide your profile from genuine/Paid recruiters and expose your profile to fraudsters/unpaid recruiters of naukri. It could be one of your office colleagues in the veil of a recruiter to extract information or it could be one of the many spam recruiters created by Naukri. You will get a lot of irrelevant emails. Irrelevant day by day.
There is no way to prove that or difficult to prove . But from my experience for a while ago, could definitely say this. Can show the irrelevant emails. There should be someone, somehow take legal recourse against this fraudulent practice.
If they want to retain credibility, they should publicly change their policy. Charge a genuine fees from the interested parties. Rather than spamming the mail box of each registered member.
There is no way to prove that or difficult to prove . But from my experience for a while ago, could definitely say this. Can show the irrelevant emails. There should be someone, somehow take legal recourse against this fraudulent practice.
If they want to retain credibility, they should publicly change their policy. Charge a genuine fees from the interested parties. Rather than spamming the mail box of each registered member.
Please can you let me know whether IJ Naukri.com is part of Naukri.com. Recently they have been calling me to take up paid service.
Avijeet
Avijeet
IJ Naukri is Very Good Dept they have provided me job according to my expectation I am very much thank full to IJ naukri.com which changed my life and i will suggest u all to go for IJ naukri.com.
IJ Naukri.com cheated me. One person called me about job from IJ Naukri Services.She said its a paid service. First send your educational documents for verification after that verification pay registration charges Rs.2600/-. I paid the same then again they said me to pay Rs.5200/- when I deny they started shouting & said you will not get refund Rs.2600/-
Its a fraud company not a service of naukri.com I verified with naukri.com main office & from pinkerton company also.
Please be aware from such fake jobs. Don't enrolled in paid services without checking full background of company.
Its a fraud company not a service of naukri.com I verified with naukri.com main office & from pinkerton company also.
Please be aware from such fake jobs. Don't enrolled in paid services without checking full background of company.
IJ Naukri.com cheated me. One person named as sanjay called & tell i am naukri.com & i provide job's on registion fees Rs.2600, after that he telled you pay Rs.5200 for document verification & Rs.9900 for security amount & he teelled that is a refundable amount but he does not ready to refund amount IJ Naukri.com is a froud services be alert for it
Hi All.. One person called from VisitNaukari.com, he asked me to paid around 1900 for registration charges in Visitnaukari.com.After registration complete, he said we get confirmation mail from HCL, IBM companies.They will conduct interview and will give offer like this he told.But i didn't believe they will provide JOB opportunities.So don't paid any charge for ANY SITE if they ask you.Disconnect such FAKE calls if you come acrros.This is the easy way for them to earn money by cheating Jobseekers.BE AWARE of this...
Hey guys listen up!!! Please do not fall prey to these scams which include clicktonaukri, urgentnaukri.com. The agent will call you and say we are part of naukri.com, your resume has been short listed for top companies, you will be having telephone interview at first and then face to face interview, for this to be easier you 'll have to just pay amount of rs 2500/-..and they even say the money is refundable.. before taking any step just think, why are they asking money??? And try to extract as much as info about this from the agent..or else just say, i don't want this offer or say right now I don't have credit or debit card, contact me after one hour, disconnect the call..and directly call naukri.com toll free number for job seekers to ensure about this information..100% the genuine naukri.com agent will say, No we don't have any links, think before you pay.i did the same and I am saved. Please think twice before you take any action and thus save your money..
Hi all, I am also the victim of the same fraud gang, surprisingly, they still active and continue looting people, i think we all need to take a legal action against these . In my case i have also paid rs. 8199 as per the promise by mr. pragati( the is an employee of now naukri) and he responded positively till i made the online payment in two different installments" ) after that there is no response at all.
i am just finding an alternative, as to how to get back my money.
naresh k
i am just finding an alternative, as to how to get back my money.
naresh k
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Requesting all of you to come together across different cities, come to CBI office, and freeze accounts of naukri.com and send all evidences to CNN IBN, TIMES OF INDIA and Indian express. The sooner you do it as public the better.
Best Regards,
Srividy