[Resolved]  NEESA LEISURE LTD - CAMBAY HOTELS & RESORTS — POOR HOSPITALITY & SERVICES

Address:Gandhinagar, Gujarat

NEESA LEISURE LTD - CAMBAY HOTELS AND RESORTS, THEY TOLD WE HAVE 10 TO 12 HOTELS ACROSS INDIA, WE ARE OFFERING BEST MEMBERSHIP OPTIONS WHERE YOU CAN TRAVEL ALL CAMBAY HOTELS AND LOTS OF RCI HOTELS FOR MIN 7 DAYS IN A YEAR, SOME NOMINAL EXPENSE - MAINTENANCE CHARGES IS THEIR WHICH CUSTOMER HAS TO BARE AND PAY. WE TAKE THE OPTION BLUE AND PAID THE FULL AMOUNT OF MEMBERSHIP, THEN AFTER ON VACATION WE HAD INQUIRE ABOUT TO VISIT GOA LOCATION AS CAMBAY HAVE ONE RESORT AS THEY EVEN TOLD AND MENTIONED IN THE BROUCHER, WE CALLED AND COME TO KNOW THEY CLOSE THEIR RESORTS AS THEY WERE FACING SOME LEGAL PROBLEMS WITH THE OWNER (THAT PROPERTY WAS ON RENT) WE WERE SHOCKED HOW THE PROPERTY WAS BEEN CLOSED IN SHORT PERIOD, EVEN THEY DO NOT INFORM US. WE COME TO KNOW WHEN WE CALLED FOR MAKING RESERVATION, THEN AFTER WE INQUIRE ABOUT THIS GROUP AND WE COME TO KNOW EVEN THEY CLOSE THEIR BANGLORE LOCATION, IT WAS A TIE-UP PROPERTY, IMMEDIATLY WE MAKE A DECISION TO SURRENDURE THE MEMBERSHIP AND ASKING FOR THE REFUND, WE VISITED THE PLACE, THEY WERE TOTALLY DENIED AND TELL WE CAN'T REFUND SUCH MEMBERSHIP AMOUNT ONCE ANY OF THE CUSTOMER WILL BOUGHT, HOW IT IT POSSIBLE.

THEN WE REALIZE WE WERE CHEATED BY THIS COMPANY, THIS IS NOT A GOOD HOSPITALITY GROUP.

BEWARE OF THIS COMPANY AND NOT TO GET SUCH MEMBERSHIP, YOU CAN GET THE BETTER OPTION RATHER THAN INVESTING SUCH FROUD COMPANY.
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Aug 13, 2020
Complaint marked as Resolved 
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    AHMEDABAD
    Gujarat
    India
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