[Resolved]  Neeta Volvo - Shirdi To Mumbai — irresponsible and rudy behaviour

Hi,

I would like to highlight one instance of Sunday 14-Mar-2010 from Shirdi to Mumbai by Neeta Volvo bus.
I have reached the designated source at 12:30 pm to come from Shirdi to Mumbai, however looking at the bus condition i was horrified and the pathetic condition. The A/c was not fucntioning. We all were told the A/c will work once the bus starts.

The bus waited toll 1:30 pm in shirdi itself and all the passengers were boiling inside the bus till that time.
some how we moved from there and had to stop at 2 location between shirdi and Nasik. The support by the Neeta fellows were totally unethical. After multiple complaints and no postive feedback from the travel agents we all passengers decided to finally halt the bus at Nashik Police station. After nearly one hr the agents told us that the part payment will be given to us before Kalyan. However the same storey repeated againg at kalyan and no agent / owners were ready to pay us the extra amount charged.

Lastly at 9: 30pm we have got the part payment Rs.400 was charged from us and Rs.200 was returned.
We have also came to know that the bus was also not original Neeta but a duplicate on (not sure what is original Neeta and which one is duplicate)


Bus No : MH04 G 5500
Driver and helper : Anis / Javed

Time taken from Shirdi to Borivali - 10 hrs.

I would appeal please stop using the sevice of Neeta so that the above is not repeated again


regards
Arun
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I agree with the complaint regarding Neeta person's behavious.I travel Pune-Mumbai frequently have seen their hoorrible ways.they should be dealt in theTaliban way by hanging them upside down and publicaly flogging them.Bloody scoundrels they are. have backing of politicians and so act funny.All their old buses should be burnt doen
I am one oh those who travelled in the same bus from shirdi to mumbai. even going from mumbai to shirdi dt 12mar2010., (bus no. MH 04 G 4388) boarding time 11.30 p.m., we boarded the bus at 12.20 a.m. to my surprise when i entered the bus, it was so dirty with seat covers look like not washed for 100 yrs. I was feeling cheated. I paid rs.400 per seat. It was not worth even to pay 100 rs. One of my journeymate booked the the bus from www.redbus.in to travel from konduskar travels but accomodated in neeta. All these humbugs with blessings of crooked politicians take undue advantage of our situation. But we all united fought against all neeta travel's delaying / adamant techniques and got back half amont back.
I request MSRTC why can not they, inspite of having infrastructure, start multiple services to such destinations where all crooked private travel services plying theire buses. Jago grahak Jago. I have decided not to travel by any private travel services atleast NEETA TRAVEL.
Even I had same experience with Neeta bus service while going mumbai to shirdi.
I agree with the above complian & EXPERIENCED the same this sat while travelling to Shirdi

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NeetaBus.in / Neeta Tours & Travels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    243
    Pending
    0
    Resolved
    85
    NeetaBus.in / Neeta Tours & Travels Phone
    +91 22 2890 2666 [Mumbai]
    +91 94 2989 3100 [Surat]
    +91 21 6826 1781 [Mahabaleshwar]
    NeetaBus.in / Neeta Tours & Travels Address
    Shop No. L-7, 9, 10, Shroff Chambers, Jalaram Mandir Road, Paldi, Ahmedabad, Gujarat, India - 380007
    View all NeetaBus.in / Neeta Tours & Travels contact information