[Resolved]  New Airtel Postpaid Connection — Outgoing barred due to mistake of Airtel Dealer

Dear Concerned Person,

Myself is Amit Kapila working as Agency Manager in Bharti Axa Life Insurance Co. Ltd., Mohali. I bought new airtel (Postpaid) corporate connection ([protected]) through Bharti Axa on 10th of July, 2008. I submitted my two proofs. My Driving License copy as a ID Proof and as my address proof i have submitted in written on my Company's Letter Head as per instructions given by your corporate dealer in Chandigarh i.e. Strategic Marketing Co. Ltd., Sector - 17, Chandigarh. On my License, there was our old address and verification executive gone to our that old address as i already told them that the address i have given on my company's letter head that is our present & permanent address. On 13th of july, outgoing barred on my number, then i called up Customer Care Executive & Dealer (SMPL) for then they told me that i have to submit documents again. On 16th i have submitted my same two documents to executive of SMPL (Mr. Bhuvesh & Mr. Laxman) as per instructions by them. They told me that your number ([protected]) will in service again till 12PM (Midninght of 16th July). My number got service again on 17th of July. Now, after five days again i am facing same problem. My outgoing again barred on 22nd July. Kindly confirm from your dealer that why they are harassing me and making scene again and again.

I already have 3 more connections of Airtel at my home 2 postpaid & 1 Prepaid. But till date we never face any problem. But now, we are facing very much problem due to mistake of Airtel Dealer.

If this number ([protected]) will not get any service again then i will not pay a single peny or any outstanding payment against this number ([protected]) as i have already escalted this number ([protected]) in my corporate circle & Friend Circle.
You can better understand how much problem i am facing.

Kindly arrange to confirm from dealer or please activate outgoing call facility on this number ([protected]) at the earliest possible.

I shall be very thankful to you.

Regards
Amit Kapila
Mb. 0091-[protected]