[Resolved]  Ngpay — money not refund

NGPAY — money not refunded

i did two transactions on my ngpay through my canara bank debit card during 23may2010 (mobile no.[protected] of tickets rs 4500 and 1360 resp..
since the first transaction was not processed ngpay send a mesaage that money will be refunded in 7 to 10 days.
but never got refunded .
when i called they said we are looking into it
last week they provided me 16 Digit arn no. thats of no use..

my bank at a long distance from here..when i called them they didnt respond well
balwant [protected]

the ngpay people promised me that they will do from thier end..

but now i have lost 6000/- rupees please help
and after

iam submit id proof not booked tiket & 4transaction not refund

Hi Sathish,

We have processed refund for all the transactions from our end. Please find details and ARN nos below. Please contact your bank to find out the status if you haven't received the refund yet.

1)transaction ID: ngpay[protected] dtd: 26.12.2011 refund amount: 887.00 ARN no : 75134831362230026136717
2)transaction ID: ngpay[protected] dtd: 13.01.2012 refund amount: 534.00 ARN no : 75134832017730058877960
3)transaction ID: ngpay[protected] dtd: 11.12.2012 refund amount: 80.00 ARN no : 75134832046630034248614
4)transaction ID: ngpay[protected] ARN no : 75134832034430012490799

Thanks and regards,
ngpay Team