Ngpay — non refund of cancelled IRCTC ticket

varungarg455

from Delhi, Delhi

Address:

Mysore, Karnataka

I cancelled one IRCTC ticket which was earlier booked through NGPAY only. PNR number of ticket is: [protected]. I need to get Rs. 215 as refund which I haven't got till now.
I sent many emails to the customer care but no response. Please refund my money back in my account.
My mobile number is : [protected]

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Rakeshsm

from Chennai, Tamil Nadu

NGPAY — Refund of cancelled order

I ordered Nokia Lumia 710 through Order No. [protected] Transaction ID NGPAY[protected] on 15th April 2012. As per Terms Product had to be delivered within 10 working days. however because Chandigarh is a non servicable are, product could not be delivered. I requested for refund on 24th April. however till date no confirmation has been provided by the company even after repeated reminders. Nobody bothers to pic phone or revert on email. very BAD customer service.
Called on 03rd may and again enquired for refund but no status update..... waiting for refund as i have to make Credit Card payment

ngpay

from Mumbai, Maharashtra

Dear Rakesh,

Regret the delay in response. Refund was processed on the 4th of May'12.

Look forward for a continued relationship.

Thanks and regards,
Team ngpay

varungarg455

from Delhi, Delhi

Hi, I already got the refund in my account.