NGPAY

4 Reviews

ayush5178608 on Apr 11, 2012

refund of money

I had tried making an aircel top up on 10/4/2012 from my ngpay account , the recharge was not made and instead the account was debited , the problem is that i have tried almost all the ngpay contact nos but none of them are being responded , it seems like the company doesn't even have what u call an customer care helpline .
I also mailed them at care@ngpay.com still no response .

Registered mobile no. At ngpay 9804259360

Team NGpay if youare listening kindly respond to calls or mails .

Ayush Goel
9804259360

3 Comments

Comments

Dec 9, 2012 by

amitujj12

I had tried making an vodafone data recharge on 08/12/2012 from my ngpay account, the recharge was not made and instead the account was debited, the problem is that i have tried almost all the ngpay contact nos but none of them are being responded, it seems like the company doesn't even have what u call an customer care helpline .
I also mailed them at care@ngpay.com still no response .and recharge a
mount was 1250 rupees.
Registered mobile no. At ngpay 9654052566

Team NGpay if youare listening kindly respond to calls or mails .

Amit rangi
9555677444 (personal number)

Feb 6, 2013 by

rohlan4u

Sir,
My self sohan lal serving in air force. My complaint is that on 15 June 2012. I tried to book a spice jet flight on ngpay ( known as jigrahak mobility solutions)through net banking but by mistake my transaction two times failed and my total cash 11960 (5980x2) was deducted from my SBI account number 30267390117. After that I make a complaint to ngpay customer care but they said that money was not received by ngpay, than I approach to my SBI home branch ( Sbi suboroto park-new Delhi ) and give written complaint 2_3 times but they said that my money was transferred to ngpay account .but real thing is that till date my total money 11960 was not refunded. And both ngpay and sbi branch not taking satisfactory action.
Sir please help me.

My ngpay id - 3596103975
My sbi a/c no.- 30267390117

Thanks

Apr 22, 2013 by

kamlesh kumar dubey

Sir
i had tried to recharge a top up of reliance, but it could not been succeed due to the Flore of 3 d. Secure password, it is said to me to unlock your master card customer id like this. I am fail to understand that what should i do, please help me as soon as possible...
With regards,
09375278552