Nikon — L 20 coolpix is of poor quality

Dear Sir,

I brought a Nikon camera coolpix L20 from Nehru place shop- computer planet for Rs 8400/-.

Earlier I was using Kodak camera of 6 megapixels. First time I brought Nikon product and had such a bad experience.

Photo clarity of every picture is very bad as every picture blurs, I thought Nikon is a good brand and an international level product so must have better quality than Kodak and this one is also 10 megapixels. But its quality is worst than even 2 megapixel camera found in general phones.

I am highly dissatisfied with the quality of pictures and I send some pictures for their reference as well, which they replied it is a limitation of camera, one of my friend have sony camera of sony of 7megapixel which he brought for 7.5 thousand, there is huge difference in clarity.


Please guide me and tell me what steps can be taken against the company as i am feeling cheated and as it is a dead end product for me as not serving any purpose. I want you to either get my money refunded or provide the alternative solution if I can upgrade it with better products of Nikon Cameras.I have all the necessary documents, bills etc with me.