[Resolved]  Nikon — Fraud in Nikon Service Centre

This is regarding my Nikon Digital Camera (Model: S200), I bought this Camera and had an impression that this is the best brand among all other Digicam brands and it provides best services, but soon my misconception was clear.

I bought it in February, 2008 from Laxmi Nagar dealer with the bill and two years' extended warranty. After 1.5 years, all of a sudden when I was Using the camera, it's lens got stucked and it, didn't turned on again. I was worried and thought to show it to an authorised service centre.

I, went to Nikon Okhla Service Centre and the representative asked me to leave the camera and he will tell about the estimates of the repair cost and will call himself. He didn't call up, after waiting for his call for two weeks, I went to the Cervice centre to know what happened. I was shocked to hear, that representative says that your camera is totally damaged, he says that its lens is damaged, processor is damaged and repair cost will be Rs 8,000/- And also asked me the service charges. Why that person took Rs 275/- and that too he didn't repair anything. And that person told me that buy a new camera in he can arrange a new camera in less price.

As per my understanding, that person has replaced all the good parts of the camera. (Lens, processor etc). He kept the camera with him for some days.It was a minor fault. I have seen people dropping their camera in water or on land and got it repaired without any cost, My camera didn't fell anywhere, it was in my hands, nothing was cracked, nothing happened to it, just the lens was not going in. And one of our friend has faced similar problem and got it repaired from Gurgaon service centre without any cost and problem.

This is total murder of trust of customers which Nikon Service Centre did with me.
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Aug 14, 2020
Complaint marked as Resolved 
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Nikkon Digital Camera S200 model — Warranty period

I bought a digital camera, S200 model of Nikkon make in Apr 2008. I bought the product with 1 yr gurantee and an additional year of extended warranty. In Aug 2009, the auto adjust arrangement of the camera was spoiled and I approached the Nikkon authorised service centre for service.

I lost the warranty card but have all the details of the product like the invoice, manuals and the package indicating the model no., year of manufacturing, product identification no., batch no., place of manufacturing etc..

Despite producing all the information for tracing the product details, the concerened people at the service centre refused to alter the piece for not producing the warranty card.

Request to guide me in this regard. The product was manufactured in Jan 2008.

Rgds,
Ravi Kumar
i bought nikon aw 130 few months ago it features say water proof 30ft and shock proof to 2ft or some thing, i just used twice in swimming pool with my selfistick, now this time when i got in swimming pool it started fooging, by passing no time i switched it off and put it a side, after visiting customer care they told me that the stick attaching slot has damaged, it will take 6/7 days to check whether it will get covered in warrenty or cost something, after 6 days i call them and they told me that it will cost around 10, 000 for repair, mother board damaged lens damage, i buy it for 16000 and repair cost 10, 000 wtf what if the stick attaching slot is of low quality due to which all this has happened i didnt dropped it didnt do any thing how all this dappened dont know, just suggesting please dont buy this product they are not of good quality as nikon says about it.

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