[Resolved]  Nissan Micra — Faulty Air Bags

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New Delhi, Delhi

I have a top end Micra which comes fitted with Air Bags. Two weeks back my car went over the so called "Monsoon Delhi Roads" and the airbags promptly opened. It broke the wind shield and caused so much scare to the driver that he is still shaken up. Can' imagine how the air bags can open without an impact. To add to my woes, niether the company (NISSAN) nor the insurance company are ready to take up the matter. NISSAN says that this is not a manufacturing defect and the insurance company believes otherwise. My car has been parked with BM NIssan at Faridabad for the past 3 weeks and the dealer has no clue when this matter will be resolved and if the air bags are in stock or not. NISSAN has been completely non commital on the incdent. Sad to know that Japanese, who talk so much about quality and prompt service have such a poor response to what seems to be a recurring problem. People have complaint on this forum about a similar issue. The insurance company also tells me that they have had similar claims. If you wish to contact me please do so on +[protected] or rajiv.[protected]@asa.in ---- RAJIV ARYA