[Resolved]  Nokia 3120 Classic Phone — irresponsible attitude of nokia care people

i had a nokia 3120 classic which was only 7 months old.recently it developed some problems in switching on and off.so i went to nokia care sahid nagar, bhubaneswar centre.they told to come after 2 days .i went after 2 days, they told that the lcd has got damaged due to water logging and it will cost 1750 rupess for a new one.i agreed to it and went away.in the mean time i ws out of station for few days and i called them on their number twice .they told that it will take some time as they dont have spare lcd for my model.finally after a week i went there again and this time they are saying the phone is dead, there is some problem in the circuit board and the phone cannot be repaired and told me to take it back the dead phone.wat sort of service centre is this.first delaying the customer and then instead of repairing they damaged my phone and now saying we cant do anything.am pretty sure they have damaged the set during repair and now saying that there is board problem.i have faced lots of troubles and harrasments from them.it was like a mental trauma for me.the last time when i went to them they simply refused to say anything about the problem .i even asked them to call for their manager so that i can have a fair chat with him regarding the matter, but they simply ignored me and kept me standing in the queue.i purchased the mobile only 7-8 months back and it has also its warranty.the jobsheet number is[protected]/090831/47.my email id is [email][protected]@yahoo.co.in[/email] and my contact no. is [protected].please show me the right direction in this regard.i wl be very much thanful
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7892
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information