[Resolved]  Nokia 3220 Xpress Music — board complaint

To
The Senior Manager (Customer Care)

Sir,

Re:- Replacement of Nokia 3220 Express Music

We are shocked to bring to your knowledge that we have purchased the 3220 express music set which is having the sound problem, First they told it is the speaker problem, but later they informed us that it is having the board complaint.The phone also hangs.Within this warranty period if the set is having this complaints, i am not satisfied with this set.The complaint of this set is being noticed by other peoples also. So I dont want to continue with this 3220 express music set.Since we have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

In anticipation of your prompt response,

Thanking you,

Yours faithfully,

George Chandy