[Resolved]  Nokia 5230 — touchpad is not working

Address:

Pune, Maharashtra

dear sir ,
my self manoj pillai i have purchase a nokia 5230 mobile handset on 9112010. after six seven month it was not functioning properly......... so on 01112011 i have given my hand set for reparing in nokia care in pune Kaustubh telecom shop no 8/5 IBM building opp Dobhi ghat ,SS road pune 01. as my mobile phone is in warranty period........the executive in the nokia care told me that the touch is not working and they will replace it and ask me to take the the delivery within 7 days... and after a week when i go to the nokia care store on 8112011 ..........the nokia care executive told me that they have change the touch pad but the new touch pad is still not working ......... and they have told me as my nokia 5230 mobile is in warranty period they will replaced my phone.............but still after one week they are not responding me .........they r not giving me any feedback...........i didn't expect this from nokia care as people had blind faith on nokia product ...........please take any immediate action other wise i have to go to the consumer forum .... my IMEI no : [protected] .and my job sheet no :[protected]/111101/20 please contact me on the given number


please take any necessary action . waiting for your quick reply
Regards: manoj pillai
Contact no : [protected]/ [protected]
email id: nandani.[protected]@yahoo.in