Nokia 5233 — not repairing mobile since 9 aug,2011

Address:

Chandigarh, Chandigarh

customer care
nokia,india

sir/ma'am

i purchased nokia 5233W.silver with 2GB IMEI : [protected] on 31/07/2010 from Naresh departmental store, SCO1026,sector 22-B,chandigarh-160022 of amount Rs6528/-. my bill no. is 22225.
i sent it for repair on 09/08/2011 to SHIV SHAKTI MOBILE CARE, SCO11, cabin no.5,sector-11,panchkula to Mr.vinod (mbl no.[protected]).
They said that there is a need of replacement of its motherboard, since then even with my repeated request my mobile has not been repaired.
now they are willing to return our mobile unrepaired. please let me know a genuine shop from where i should repair my cell.
hope you will go through my complaint and give me prompt reply.

i am student o[censored]IET, PANJAB UNIVERSITY CHANDIGARH.
MBL NO.[protected]
my email id: nainy.[protected]@gmail.com