[Resolved]  Nokia / 5310 Xpressmusic — SIGNAL IS NOT PROPER

Address:Coimbatore, Tamil Nadu

I HAVE BOUGHT NOKIA 5310 SET ON 31.5.2009. ..FOR THE PAST 5 MONTHS I HAVE THE PROBLEM OF WEAK SIGNAL... SIGNAL WILL LOST FREQUENTLY..I HAVE TAKEN THIS SET TO COIMBATORE NOKIA CARE 3 TIMES EVERY TIME THE PROBLEM WILL PERSIST ....BUT THEY WILL SAY THAY WE HAVE CHECKED SIGNAL EYES.CLEANED SIGNAL EYES ....BUT THE PROBLEM WILL NOT BE RECOVERED..IAM FULLY FRUSTATED WITH NOKIA SERVICE....
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Aug 13, 2020
Complaint marked as Resolved 
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nokia xpressmusic — not able to see/received mms

I have Airtel connection and the hand set I am using is Nokia xpressmusic. I have received mms from my son, I am not able to see it on my hand set nor I am able to vies it on web mail.

nokia/5310 xpressMusic — not receiving my phone in warranty

i have some display problem in my phone.
But other programs are working properly like calls are coming and going, music is also present.

Then i reached nokia care for repairing it. They checked it and opened my phone. they told me that my cell has screen problem its not working and told me that it has damaged screen, THEY TOLD ME THAT THEY WILL NOT COVER IT IN WARRANTY BUT MY PHONE IS IN WARRANTY. They told me that it will charge Rs.2500 for repairing. Then i don't have that much money at that time so i told not to repair it. and they gave my cell back to me. but at home MY CELL DISPLAY IS COMING . it is working properly but hanging it has blinking display its a software problem. i reached nokia care again but they are not receiving it they are saying that it is opened outside but it is opened by them only. now they are not even checking it. And now they are saying it has broken parts. and it will charged 1500 and not in warranty.i told them to replace phone software but they are not doing it. they only want money. i have also told them that it has opened by them only. but they are not receiving it. i asked them for making some slip and give me in written that they have opened it. but they are not giving it to me.

please take some action against them.
and no manager is there for customer queries.

and if some one asks for meeting manager they told that he is upstairs , taking lunch .

they only need money .
they don't take anything in warranty .

nokia/5310 xpressMusic — my new mobile is dead now after head office repairing

hi sir,
i bought nokia 5310 xpressmusic IMEI NO.[protected] manufacturing june 2009 from unisef marketing,sagar market kanpur on 06/07/2009 after 1 month it shown a problem that MMC card not open and not formatted. then i went to nokia care on dated 24/08/2009(address M.M Electronics 301,302 express road,mall road kanpur)centre .where they told me that my mobile is also want to repair as well as MMC card.and they send mobile to head office.the computerised jobsheet no. is[protected]/090827/14.after about hard 2 months on 06/10/2009 it repaired and dispatched from head office.and when I went to take my mobile on 09/10/2009 from nokia care centre(address M.M Electronics 301,302 express road,mall road kanpur)then my mobile is in very bad condition ,technical officer of that shop told me that my mobile is in dead condition and it will be again send to head office and it can take 15 days more.and i have no any mobile for my work. i also complaints at nokia customer care my complain id is 1-[protected] but they are not solving my problem seriously.i want to new mobile set or return my money back .because my mobile have a lot of problem and seems very old i wait your answer till 15 days. thanking you

nokia xpressmusic — mobile is dead

my new xpress music set is dead on01 nov
i purchase my nokia xpressmusic 5310 on 13th Oct. 2009 from Indore's nokia showroom they sold me a handset whose USB port is not functioning. it is manufacturing/ hardware problem and they sell it without checking it before.

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    Tamil Nadu
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