Nokia 5800 Xpress Music — warranty extension

Address:

New Delhi, Delhi

Hi,

I Amit yadav had purchased nokia 5800 in feb 2009.one month phone worked so nicely that i cant say but after that it submitted to nokia care in laxmi nagar for software updation and twice or thrice in a month it went there.some display got damaged they blamed me i had beared the cost of 3500 and got repaired in 3 months time.now and then it requires software update so i cant keep my data.

nokia has launched warranty extension when i visited the Gulati communications in bhagat singh place in gole market ,connaught place i was happy as proactively informed me for this service and i had give cash on same day 30 jan 2010 of 565 and return i got a slip signed by nokia representative. they have taken it and said i will receive in a weeks time the certificate.

Now due to there fault the phone is out of warranty and they are refunding the monty after 3 months,i complained to nokia CUSTOMER CARE they REALLY APOLOZIGE AND WILL REFUND AS ITS NOT IN THERE POLICY.

If some body at there part is not performing his/her responsibility then why i should bear.


ITS ALWAYS WE(CUSTOMERS HAVE TO BEAR THE COST AND NOKIA DOESNT HAVE IN THERE POLICY AND THEY APOLOZIGE THATS IT,COMPLAIN CLOSED THIS IS NOKIA'S COMITMENT.