[Resolved]  Nokia 6233 — 5 times repaired in 5 months

i have purchase nokia 6233 on 28th of august 07from surat gujarat. The phone underwent repair for 4 times and currently is under repair for the 5th time. The problem is same all the times. The phone gets dead all of a sudden and will not start after that till it is repaired.

I have given number of mails and calls to the nokia care but still no satisfactory reply is given by them.

my question is Why should customer pay for company's fault?. Why are they not given a other mobile for use till it is repaired?. Why should the nokia like big international campany not able to repair the mobile in 5months with 5 trials? Why the company not ready to give me new mobile if they are not able to repair?

i am mentally and physically down running for submitting and bringing the mobile as the care centre is 30 Km away from my working place.

Need your help to sort out the problem
Pl note my job sheet no as[protected]/080118/4


regards

Harshesh aliwala
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7893
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information