Nokia 6303c — Poor Service of Nokia Care Centre | |||
Dear Sir, I gave my (in warrany) Nokia Handset 6303C to Auth Nokia Care Centre (Mobile Universe Ropar) on dated 10-02-11 vide Job Sheet no[protected] due to net work problem & they promissed me to give my handset within one week, but after it i regularly go to above said Care Centre & they did not response me & after two months he gave me any another tampered handset by mischief when i asked for my own handset then he make another job sheet on dated 16-04/2011 Job Sheet No[protected]/110416/8) & promissed me that they replace my handset within one week. But now after near about three months they donot response my queries. The Staff & owner of above said Care Centre are irresponsible. Now i asked that who one responsible for my harrasment. Sandeep Singh (Advocate) Cont: [protected] ([protected]@yahoo.co.in) Was this information helpful? | |||
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Nokia/6303c — Unsatisfactory service
I bought a nokia 6303c in August 09.Since then my phone has been giving problems to me.I submitted my phone for repair to Nokia Care known as Dexters Digital Lab in sec-3,Rohini,New Delhi.
I made sure that my phone has been fixed before i go and collect it so i called up care centre before
i went to collect my phone.however i had to wait fr more than one hour to get my phone.
I recieved my phone in the original state without being fixed.when i brought this to their notice, the answer i recieved was "this fickering is due to the wallpaper i am using and the media palyer issue(Track gets changed as soon as the headset is reseated a little) is common with all Nokia phones(quite surprising).They made us wait for another 30-45 mins and the technicians kept on denying the problem or taking it back for repair.
after a much hassle they agreed to keep my phone and send it to Service Centre as they felt issue is out of their scope.
I wish they coud have understood this before so that i would have not wasted my 2 hours and 4 days.
Now i have to wait or another 10 days o get my phone back.
The service is highly disappointing forcing me never to buy Nolia again nor suggest anyone to.
I know these complains does not matter but still as a consumer it was my duty to bring this up.
Sakshi