Nokia 6500s — Not Working

I had given my mobile 6500s at jail road service centre on 2.7.2008 vide Job Sheet No.[protected]/080702/6 dtd. 2.7.08 alongwith original battery. I had purchase this phone on 24.2.08 (IMEI NO. [protected]). I have not yet received my phone till today i.e 16.7.08 after repeated requests and mails. Now I want to replace this phone and request you to please replace this phone due to manufacturing defect. please inform me on my phone [protected] when can i collect the new phone in lieu of this defected phone. thanks
J.K.Bahl