[Resolved]  Nokia Asha 200 — Sim-1 Terminal defective

Address:North West Delhi, Delhi

I purchased Nokia Asha 200 In the last week of August 2012 with IMEI-1 = [protected] AND
IMEI-2 = [protected]
FROM NOKIA AUTHORISED DEALER IN SECTOR -9 ROHINI DELHI -110085.
NOW the Sim-1 terminal is defective as it is not allowing me out going calls from the Sim-1. I have inter changed the Sims also But Sim -1 Terminal is not allowing me the Out Going calls at all. Therefore I Request Nokia Authorities to instruct the Dealer to Change my Instrument with the New Set as he has Supplied me the Defective Set.
Thanks for Taking early Action
R.K.Ghai & Promila Ghai
B-56,Cosy Apartment, Plot-20,Sector-9, Rohini Delhi-110085
PH. [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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For how long I have to wait for the replace ment of old defective set with New one
R.K.Ghai
Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
THIS IS NOT A ONE CASE, I AM ALSO FACING SIMILAR PROBLEM AND INSTEAD OF REPLACING DEFECTEVE SET IRRELEVANT ISSUES ARE BEING RAISED BY NOKIA LUCKNOW AND ALLAHABAD CARE CENTRE OFFICIALS. THEY ARE MOST USELESS PERSONS AND NOT FIT FOR EMPLOYMENT IN SUCH A LARGE COMPANY OR THE COMPANY (NOKIA) INTENTIONALLY ISSUES GUIDLINES TO THESE PERSONS FOR NOT HELPING CUSTOMERS BUT ONLY HARASSING THEM.

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