[Resolved]  Nokia, Bahrain — Cell phone Deficiency

i am writing to complain about the quality of the services in the service center of Nokia in Bahrain and Dubai ..I have purchased a Nokia 5530 from Batelco in Bahrain on[protected] and in the first day of operation it got disconnected 12 times ..I mean the screen just gets dead and I had to switch it again . It gets disconnected itself . When I went to Batelco they refused to help and refered me to Intercol Service Centre . They insisted to keep the phone for examination and I requested a tempror replacem=ment which sounded funny for them !though I explained that I need to send and recieve messages and do important calls .When I requested for an authorized person to speak with they gave me this number 80004100 in Dubai I called immediately (4:45pm Bahrain local time ) and I was told that the call will be recorded ..the lady who spoke to me was not at all aware of the customers right and after a long discussion she concluded that I have to contat Batelco the place where I had bought the phone from and she disconnected the call without listening
I think the customers deserve a better level of respect from Nokia and the people who work for Nokia
[protected]@hotmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7893
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information