[Resolved]  Nokia Bl - 5c Battery — replacement of defective battery

Nokia — Battery Replacement

sir,
i have registred compliant for Nokia battery Replectmenet bettery No is[protected] Nokiax2 my bettery did not working please repelecment my bettery as soon as possible.

Thanking You
Farman Saeed
872/5 Street Madersa Wali Near Salam Hotel Jama Masjid Delhi-6

Date : 15/05/2012

To,
Dear Sir/Madam (Customer Care),

SUB: Nokia E5 Model battery BL-4D problem

With reference to subject, I purchased Nokia E5 handset on 11/10/2011 (IMEL NO-[protected]). My handset got Switched OFF on 09/05/2012 and after that it did not get Switched ON. So, I went to Nokia Care Center at our nearest branch(Surat, Bhoolka Bhavan) on 10/05/2012, I showed my handset and explained them my handset problem. As per their checking handset battery (BL-4D) got faulty, and they informed me to replace the battery.

As I purchased the handset just 8 months before & if battery becoming faulty within mere 8 months of period then it is a serious issue of battery quality & handset made by Nokia. Further, there is no signs of physical damage of battery due to blast or over charging, as per Nokia Care Center Engineer/Representative.

You are requested to look into the matter & kindly replace my battery free of cost.

Awaiting for your favourable reply.


My contact details are as below:

Name: Amit K Shah

Mob No: [protected]

E-mail ID: 1) [protected]@yahoo.com
2) [protected]@gipcl.com

Residence Address: D1/8, GIPCL-SLPP Township,
At & PO: Nani Naroli,
Ta: Mangrol, Dist: Surat,
Gujarat - 394110.


Regards,
Amit Shah
AM (Inst)
GIPCL-SLPP.

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Its not providing any backup so wants a replacement of the battery.
The battery No. is 11CP6/41/39-39321314261606024060670509.

Please do provide a replacement of a battery as soon as possible.

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