Nokia — Deducting amount without informing

Dear Sir,
My Name is Afazal Rahamani.I am using CDMA relience Mobile at Location Sherghat Gaya Bihar.But I am continue facing Problem form your End.Everytime is cutting amount against charges a Song or Beauty tips Scheem.I am trying to complain through Customer care But Everytime is Customer care is busy or disconnecting Mibile.My whole Families is Using Relience Phone But suffering this type problem.I am Elder brother.I am alredy workig With Alcatel-Lucent all over india With Relience project.
This is not fare to deducting amount for different schem.Please remove sonag from My Mobile.My mobile no . is [protected].I am again humble request You please remove song from mobile and reimburse amount in mobile.Please Never Upload anything in future.
Warm Regrads
Ashraf Rahmani
.Manager
Wipro-Tech with Alcatel-Lucent
[protected]
ashraf.[protected]@infotecindia.com