Nokia Care Center, Jayanagar Iii Block (Worst) — Pampering and spoiling the working features of Phone when given to service

Address:

Bangalore, Karnataka

I have a phone, NOKIA - 6700C which is already a replaced set (within warranty period) having problems with Blue-tooth. Whenever blue tooth is switched on it was not switching on even after hours and also it was restarting when it is stopped during the process of switching. So I found out the nearest NOKIA CARE CENTER which near Jayanagar III block above the NILGIRIS super market. The person who attended me said nothing about the consequences of the service or about the conditions of their special Service center which was indeed shocking when I came to know after the service. The terms and conditions were like this:
1. The phone may become dead or not working at all if given for service. -- " what is the use of Company service center ? In this case we can give it
to any other repair shops as there is risk for the phone in both cases. It is clear from the terms that their technicians does not
know how to repair and also experimenting on customer's phone.
Is it not the responsibility of service center for correct service of the product ?

2. They are not responsible for anything which happens to the phone during the service. -- which means they can spoil the other features of the
phone in the process and ask the customer to pay for the repair of the newly found problem . By this they are using a cheap
business trick of making money and irritating customers.

By following these principles. They SPOILED MY CAMERA (which was the main feature of the phone) and asked for 3000Rs to FIX both BLUETOOTH and CAMERA to which I refused.

Before, my phone had a problem with Blue-tooth and now they added the Camera also to the list.

Please eliminate these worst service centers from the cities which aim to make service for Profit and not for customer satisfaction.

I would suggest all NOKIA customers not to go to (WORST) NOKIA CARE CENTER/ NOKIA care in Jayanagar III block, above Nilgiris Super market