i am having nokia e6-00 i having problem of hanging in my phone some time key pad is not in working even i was not able to unlock my phone is used to do switch of the phone then it may work for what time not confirmed ,i have visited twice in nokia care but the problem is same.

my job sheet no was 114433527/120513/41 date 13/5/2012
second time i visit there they given job sheet no 120513 on 22/5/2012 token no was n30


my imei on is 354875041302990
my contact no is lalit sharma +91-9811-03-1088