[Resolved] Nokia Lumia 720 — Nokia Lumia 720 defects

Erajain

from Delhi, Delhi

Address:

South Delhi, Delhi

I bought the phone on 13th May 2013 and on 19th May 2013 itself the phone got dead suddenly.

The very next day, I went to Customer care who gave it a software update and the phone started working.

Post the update, my phone which earlier could stay charged for 1.5 days can now hardly sustain a day.

Everyday it needs to be charged despite me not playing any games or keeping any apps alive.

Whtsapp suddenly hangs and we would have to restart the phone to get the same working.

I have made more calls to customer care then to anyone else.

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Aug 14, 2020

Complaint marked as Resolved

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Nokia India Customer Care

from Gurgaon, Haryana

Verified Support

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.