[Resolved] Nokia Mobile — Request to replace the present defective Nokia handset with a new one | |
Date: 11.06.2008 To (Sub: Request to replace the present defective Nokia handset with a new one.) Dear Sir, I had purchased Nokia Handset (Model Name - 5610d-1, ESN/IMEI NUMBER– [protected], PRODUCT CODE – 552318, INSTRUMENT TYPE-PHONE, TECHNOLOGY TYPE- GSN) on 02.02.2008 from Paragon Shop, Udaipur, Rajasthan. From the day of purchase, the handset is showing the frequent problem of sudden switching off. This handset has been sent more than three times to Nokia service centre (Rama telecom) at Udaipur, Rajasthan, but the problem still persists. Here I would like to mention that this service centre is around 15 kms from the place where I stay. It’s really problematic and very tiring for me to go to the shop after the regular office work. For my official work I have to travel a lot in different parts of India, where mobile is an absolute necessity to keep a track with the clients and also with office. For this problem with my mobile my work is also getting affected. Due to repetition of this problem, I request you to kindly change the present handset with a new one for your customer satisfaction. I hope this letter will be addressed promptly and my problem will be resolved within 7 days of time span. In case it is not resolved within a week’s time, please mention whom shall I contact next for getting an early solution. Yours faithfully, Arpita Malo Production Planning Engineer Sterlite Industries India Ltd, Email Id: [protected]@gmail.com Contact No- [protected]Kolkata Residence) Present Mobile No -[protected] Address for Correspondance:- Adhir Chandra Malo C/15, Brahmapur More P.O. Brahmapur Battala Kolkata-700096 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 177 Comments | |
Comments
Nokia Mobile — Problem with storage scheme in mobile contacts
I am having mobile Nokia 2626. I saved a no [protected] as "M" . When my mother wrongly typed "[protected]" , the mobile shows as "You are calling M even my mom called wrong no" . So she get confident and speak to an unknown person which leads to small fight between our side and the opposite side. And it costs many money due to this . Please help me!! I have a real problem and if you want i can give the exact problem happened. My email id is [protected]@gmail.com . Please feel free to contact.Thanks,
Ganesh
Dear Sir,
I purchased the mobile handset no 6303 from chandigarh nokia center on 18 dec;09 but suddenly it was swith off just one week back .I am outstaion so i this given to Akshay Care-Pune for check up but they people unable to restart this and saying that this will be send to delhi office for checking or repair.I sit here more than 3 hours but tollaly waste no result found .From that day i am facing lot of problems and Nokia Care no taking bother.
In futuer i will not suggest to others for purchasing the Nokia Set.Pls issue me new hand set i will not accept the repaired set which i purchased just one month back.
My concern details as below :-
Nokia ---6303 C
L- [protected]
NCS - 19898
Regards,
Rakesh kumar
[protected]
I purchased the mobile handset no 6303 from chandigarh nokia center on 18 dec;09 but suddenly it was swith off just one week back .I am outstaion so i this given to Akshay Care-Pune for check up but they people unable to restart this and saying that this will be send to delhi office for checking or repair.I sit here more than 3 hours but tollaly waste no result found .From that day i am facing lot of problems and Nokia Care no taking bother.
In futuer i will not suggest to others for purchasing the Nokia Set.Pls issue me new hand set i will not accept the repaired set which i purchased just one month back.
My concern details as below :-
Nokia ---6303 C
L- [protected]
NCS - 19898
Regards,
Rakesh kumar
[protected]
NOKIA- Mobile phone-N-97 — REQUEST TO REPLACE PRESENT DEFECTIVE HANDSET WITH A NEW ONE
Sir,I had purchased nokia handset ( Model name- N -97-1 , MEI Number- 356064/03/025631/3 , PRODUCT CODE-0587488 in september 2009 from hotspot shop,model town ,jalandhar city,punjab.
From the very first day the phone is showing a problem of sudden switching off.This phone has been sent for three times to the authorised nokia dealer shop at model town ,jalandhar but still the problem persists.Everytime they ask me to save all the documents within the phone as they have to scan and remove the virus from the memory card.The same procedure they had been following from past three months but all in vain.The reason they gave was that some virus is there in the memory card which is causing the problem. I am working as a dental doctor at sundernagar,himachal pradesh and it is extremely difficult for me to travel 250 kms from this place to jalandhar everytime the problem comes.
Due to the repititon of the problem i want the company should replace this defective handset with a new one.
Yours faithfully,
Dr Vasundhara Pathania Jaj
Lecturer, Himachal dental college,
Sundernagar,Dist Mandi
Himachal pradesh-175002
Email id: [protected]@gmail.com
Phone number;[protected]
Respected Sir/Madam,
I Suresh Narayankar bought a Nokia 5233 handset from a retailer situated at L.B.S Marg Bhandup and the handset started giving me problems from day 2 itself when approached retailer he advice me to go to Nokia care hence I did. On visiting I had a complaint of my handset and concerned person saw the handset and did the usual procedure to which he concluded that this is not a normal problem and had to be solved at head quarters bought the handset on 12th February 2010 and handed over to service center on 19th February to which they gave me a target date as 3rd March 2010 and till yet I haven’t got the handset when asked the concern person they replied to me as it is a major problem and said it will take more time. As to my knowledge Nokia is a MNC company and I expect a good service from you. Attaching cell information below.
I hope you would understand my problem and solve it to the Quickest as the handset started giving me problem within 7 days I demand a replacement and hope that Nokia would look into this matter. Already I have faced enough problems from Nokia care by having to visit them frequently.
I hope Nokia co-operate with me as my friend who had brought Sony Ericsson handset got it replaced and I hope that Nokia too is a good company like Sony. Or else I would have to take other actions.
Thanking you,
IMEI number: [protected]
Product code: 059474
Warranty ref nummber: APAINY[protected]
I Suresh Narayankar bought a Nokia 5233 handset from a retailer situated at L.B.S Marg Bhandup and the handset started giving me problems from day 2 itself when approached retailer he advice me to go to Nokia care hence I did. On visiting I had a complaint of my handset and concerned person saw the handset and did the usual procedure to which he concluded that this is not a normal problem and had to be solved at head quarters bought the handset on 12th February 2010 and handed over to service center on 19th February to which they gave me a target date as 3rd March 2010 and till yet I haven’t got the handset when asked the concern person they replied to me as it is a major problem and said it will take more time. As to my knowledge Nokia is a MNC company and I expect a good service from you. Attaching cell information below.
I hope you would understand my problem and solve it to the Quickest as the handset started giving me problem within 7 days I demand a replacement and hope that Nokia would look into this matter. Already I have faced enough problems from Nokia care by having to visit them frequently.
I hope Nokia co-operate with me as my friend who had brought Sony Ericsson handset got it replaced and I hope that Nokia too is a good company like Sony. Or else I would have to take other actions.
Thanking you,
IMEI number: [protected]
Product code: 059474
Warranty ref nummber: APAINY[protected]
Nokia — no map application in handset
sir, i have bought new nokia 2730 classic. as per its manual says this set is map enabled handset. and its manual mentioned tht it have map application in its memory card.. but there is no map application found in it. i have shown this set at nokia care shop . they also did'nt satisfy my problems. then i consulted to nokia customer care ther suggest me tht i can downdoad this map application from nokia.co.in. but again this handset is not specified in map application.till date.also its nokia pc suite software is not available on site of nokia.co.inhow this can nokia do??
so i suggest nokia india if they mention map application in manual then they should provide this application on hand set also on website...which is not found in both. so solve this problem.
Nokia 5800 — Brand new handset not working properly
I brought this NOKIA 5800 handset on 12.01.2010 and within 2-3 days I am start facing the display problem & for that I went more than 3 times to Nokia care within 2 months only. Sometimes they said its just a software problem & sometimes they said its just a hardware problem & accordingly they update the software & changed the display, but still its have the same problem, and the worst thing is Nokia people are unable to understand exactly what is the problem whether it is with software OR it is with hardware, they are only doing R & D with my phone. I also ask them to give me a replacement, but they refuse. They said me that “that decision we can’t take” PLEASE HELP ME TO GET THE SOLUTION ON THIS.nokia 7210C mobile — mobile replacement
Dear sir,I have bought nokia 7210C mobile on 14/08/2009 which gone to dead stage on 2 nd February 2010. I hand over the mobile to nokia care on 3rd February and got the job sheet (no: 5232) mentioned the mobile will be return back to me on 23rd of February 2010. I didnt got any reply from them, then i called up nokia customer care and raised a complaint (no:[protected]. But I didnt got any response from neither nokia care nor from the customer care. when i visited the nokia care on 27th of february they said they could not repair so that they replace my mobile in a week time. i didnt got any reply from nokia till now.when i called up nokia care today they are saying the same answer they cannot rectify the problem, have to send to head office for replacement.THE NOKIA CONNCETING PEOPLE OR DISCONNECTING PEOPLE? WHY I HAVE TO BUY NOKIA PRODUCT WITH WARRANTY? WHICH WAY NOKIA CARE FOR THE CUSTOMER? IS THERE SOME ONE TO HELP ME ? WHEN WILL I GET MY HANDSET BACK?
Mobile no : Nokia 7210, shop Manikandan mobile land, no: 474, anna salai, puducherry. ph:[protected].
Nokia care RKM CHOLA, G-10,11,12, new 60ft road, near new busstand, kumbakonam. ph:[protected]
job sheet no: 5232, dated 03/02/2010
IMEI no: [protected]
Dear Sir,
I have bought nokia 7210 supernova few months back. Just after 2 months it started showing problem. It become hot while talking for more than 5minutes. I had submittted my set for more than 1month but the problem still exist.
I had purchased Nokia Handset (Model Name - 7210supernova EMI code [protected].
Mycontact details
Chandrakant Agrawal
[protected]
I have bought nokia 7210 supernova few months back. Just after 2 months it started showing problem. It become hot while talking for more than 5minutes. I had submittted my set for more than 1month but the problem still exist.
I had purchased Nokia Handset (Model Name - 7210supernova EMI code [protected].
Mycontact details
Chandrakant Agrawal
[protected]
Sir, Maine 4 months pahle Nokia 2700 classic mob. liya tha, kal mera mobile Varanasi, Cantt Railway Station pe with Bag and other things chori ho gaya, ab mera no. Switch Off bata raha hai, mai ye janana chahta hu ke kya mera mobile me koi dusra sim lagane per servilance se Trace ho sakta hai, to mob. ko khojne me aasani hoti, mera pass us mobile ki rasid hai, kyoki maine bahut se logo ke pass second hand mobile use karte samay normal sets ko Trace karte hue dekha hai, mera to multimedia set hai. mujhe reply ka intajar rahega.
please, guide karne ki kripa kare
please, guide karne ki kripa kare
my nokia mobile 2700c has been stolen on 26 march 2010 i have IMEI NUMBER of that mobile, i want to search that mobile because it contains important data.
please help me to find my mobile.
My mobile IMEI no. is [protected]
My contact no. is [protected]
please help me to find my mobile.
My mobile IMEI no. is [protected]
My contact no. is [protected]
Nokia — to change handset
i purchased a nokia 2330c-2 heandset from jodhpur but after 2 months it is having a problem of software updation so i repaired it from jodhpur nokia care after 5 days it is having same problem so i again repaired it from bikaner nokia care.beacause i am a student in bikaner after only 2 days it is having a sme problem i requested to nokia centre for change my hendset but neither nokia care bikaner nor nokia customer care givig me a satsfice answer so please help me............... Hello Sir,
I have lost my cell phone, model was Nokia 5130.I know very well that i cant get my phone back but if i can get the position of my cellphone using IMEI no...
because i have doubt on some one... I will never forget you.
If it is possible or not reply me plz...
Thank you.
I have lost my cell phone, model was Nokia 5130.I know very well that i cant get my phone back but if i can get the position of my cellphone using IMEI no...
because i have doubt on some one... I will never forget you.
If it is possible or not reply me plz...
Thank you.
I purchase a nokia 5130c2 mobile but my mobile is working very very poor and in my city nokia costumer care centre don't give me right answer my mobile software crroupt is every week plz solve my problem or replace it from new set.
PLZ DO IT AS SOON AS POSSIBLE AND TAKE ACTION AFTER RECIEVE MY MAIL VERY SOON
CONTACT ME - [protected]
PLZ DO IT AS SOON AS POSSIBLE AND TAKE ACTION AFTER RECIEVE MY MAIL VERY SOON
CONTACT ME - [protected]
dear sir,
this is Ekta Pawar from moradabad. I have purchased my phone few months ago. I felt proud to be an owner of it.my mobile model is 5130c-2 with the EMI no. [protected] on 24 july 2009.but after 1 month my all expectations were shattered because my phone didn't started whole day.then i gave it to customer care of nokia in moradabad.it was okay but now once in a month or twice in a month it becomes lyk dis and causing very inconvenience for me.kindly replace it with the new one.
with regards:
Ekta Powar
[protected]
[protected]@gmail.com
this is Ekta Pawar from moradabad. I have purchased my phone few months ago. I felt proud to be an owner of it.my mobile model is 5130c-2 with the EMI no. [protected] on 24 july 2009.but after 1 month my all expectations were shattered because my phone didn't started whole day.then i gave it to customer care of nokia in moradabad.it was okay but now once in a month or twice in a month it becomes lyk dis and causing very inconvenience for me.kindly replace it with the new one.
with regards:
Ekta Powar
[protected]
[protected]@gmail.com
dear sir,
this is Ekta Pawar from moradabad. I have purchased my phone few months ago. I felt proud to be an owner of it.my mobile model is 5130c-2 with the EMI no. [protected] on 24 july 2009.but after 1 month my all expectations were shattered because my phone didn't started whole day.then i gave it to customer care of nokia in moradabad.it was okay but now once in a month or twice in a month it becomes lyk dis and causing very inconvenience for me.kindly replace it with the new one.
with regards:
Ekta Powar
[protected]
[protected]@gmail.com
this is Ekta Pawar from moradabad. I have purchased my phone few months ago. I felt proud to be an owner of it.my mobile model is 5130c-2 with the EMI no. [protected] on 24 july 2009.but after 1 month my all expectations were shattered because my phone didn't started whole day.then i gave it to customer care of nokia in moradabad.it was okay but now once in a month or twice in a month it becomes lyk dis and causing very inconvenience for me.kindly replace it with the new one.
with regards:
Ekta Powar
[protected]
[protected]@gmail.com
nokia 3110 mobile phone — Defact in instrument
We are here For complain of our NOKIA BLACK 3110 ....The details of phones r here:
EMI:356029/03/18565/0
BATTARY:2273b22022004
CHARGER:[protected]
I have Put my this nokia phone 4 repairing round about 5 times ...
& i dnt get any reliable responce from yor side ........
SO plz accept ma requst to repair my phone..
Its nice Not difficult ...
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
51%
Complaints
7893
Pending
0
Resolved
3915
+91 12 4483 3000
+91 22 6776 9000
+91 33 4006 2264
SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
View all Nokia India contact information
nokia mobile 3110c — Replacement of present defective handset with a new one.
Dear sir,I had purschased Nokia handset( Model: 3110c Black 512MB, IMEI:[protected], ITEM:002J0W3, FFC ID: PPIRM-237, IC: 661U-RM237, TYPE: RM-237 ) on January 18, 2009 from Pantaloons at Rave3, Kanpur.
From the day of purchase, the handset is showing frequent problem of sudden switching off and not turning on. This handset has been sent 5 or 6 times to nokia service centre(chunniganj,kanpur, up). It has been more than a year now but the problem still persists even after repairing for 5 to 6 times. I am in a job from 10:00a.m in the morning to 8:00p.m. in the evening. I can't afford to go and lodge complaint again and again.
Since the same problem has occurred so many times, I want you to kindly replace my present handset by a new one.
I hope this complaint of mine would be addressed in a week's time or so, otherwise I will consider that I am being cheated by your company and would discourage everybody else also from buying products from your company. It has been very problematic for me and now I want a permanent solution.
Yours faithfully,
Ashish Bhatia
Email id: ashima.[protected]@gmail.com
Contact no: [protected]
alternate contact no.:[protected]
Address for correspondence:
7/175 A Swaroop nagar,
Kanpur, u.p.
208002