Nokia — Mobile Failure

Address:

Maharashtra

Sir, I bought a Nokia C5-03 handset on 09/08/2011.
After 5-6 months i got the problem in my handset. Using more than 1 application at a time simultaneously, the error message comes in my phone - "memory full close some application".
I went to Nokia Care - SYONA SERVICES at Vashi, they said some software problem is there. They updated my cell phone and said now no problem will be there, Then also the same problem was there on using the phone.
Again I went the same Nokia Care, they sent my cell phone to Head Offce, New Delhi. then i got back my cellphone after being repaired from HEAD OFFICE.
After that also my problem was not solved. Again I went to same NOKIA CARE and asked for handset replacement.
They said we Can't replace your handset because it is not in our hand.
After that i was busy in my University Exams so couldn't take any action against it.

Now also i am having the same problem, As well as there handset is much damaged . having black lines on the screen, touch pad is not working properly and many more.
"My handset is on Warranty Period".


Here are the handset details :
IMEI NO. - [protected]
Job Sheet No.(Provided by Nokia Care SYONA SERVICES, Vaish[protected]/120202/22

Please help me to solve this problem and replace the handset. I shall be thankfull to you.
Do reply me on ambani.[protected]@gmail.com.

THANK YOU