Nokia (Mobile Model : E5) — CHEATING, HARASSING, MISBEHAVING, WORST SERVICE BY NOKIA PEOPLE

Address:

Delhi

Sir,


I purchased my Nokia E5 (IMEI : [protected]) mobile from Mobile Store, South Ext, NDELHI on 03/11/10 of Rs 11,459/-only.


Day 1st, there was a lots of problems on this set. i.e. Network problem, set hanging, auto off during messaging, net surfing, calling etc. Then I contact many times to Dealer, he always says go to Service Centre.


Then I deposit it in nearest Nokia Service Centre,i.e. Service & COMMUNICATION Solutions,A-180, Sukhdev Nagar Market, Opp., Defence Colony Red Light, New Delhi-110003 (ph: [protected] , [protected]).


After few days when I received it, its OVI maps & Whats Up not working, then i again deposit on 16/April/ 2011. (Job Sheet No:[protected]/110416/30).After servicing, again there is a lots of previous problems remain.


Then I again deposit it on 23/April/2011. (Job Sheet No:[protected]/110423/41)


On 28/April /2011, they give me an Exchange Unit ([protected]) without prior information & ordered me to Format the Memory card before inserting in this set. I do it.


After few days, again I am facing same problems & using Camera time phone hanging etc. They advise me to change your SIM card. I buy a new Sim Card but my mobile problems remain same.


Again I deposite it on 29/Jul/2011 (Job Sheet No:[protected]/110729/7),
18/Aug/2011 (Job Sheet No:[protected]/110818/4),
27/Aug/2011 but its not working properly.


So, again I deposit it 01/Sep/2011 (Job Sheet No:[protected]/110901/36),& this time they give me another Exchange Unit ([protected]) on 12/Sep/2011 & the owner of this centre Mr Shivam Shouting, Misbehaving & insulting me & saying i.e. ' Roj-Roj chale aate ho! agali bar apni shakal mut dikhana.' & throw this set to me. Some scratches occurs on my Mobile & Mobile screen.


Again this set also not working properly & previous problems remain,then I made a complain on phone to Nokia Customer Care on 10/Oct/11 at 11:10am to 11:30am ( CC Executive Ms Nancy) , 11:36am to 12:03pm ( CC Executive Kuldeep from ph no: [protected] (Compl No : I-[protected]). They suggest me again i deposite my Mob to Service Centre & inform back to Customer Care by phone.


Then i deposite that mob on 28/Nov/2011 (Job Sheet No:[protected]/111128/36) & inform back to the Customer Care.(CC Executive Mr Bhavesh)on 28th Nov,2011(call duration: 11min 24Sec)from my mob no:[protected] at 4:56pm.

In the evening, when i receiving my set, again owner of Service Centre Mr Shivam shouting, insulting & Misbehaving me & again he throw my mobile to my side.


Again , at that time i contacted to Customer Care (CC Executive Mr Vineet & his Senior Rajveer) about this type of servicing & misbehaving from your side people, they suggest me send a complain to Nokia through email (email:contactcentre.[protected]@nokia.com).


So, i sending this which are happened with me by Nokia side.


So, a lots of time i am feeling Bad, Fool, etc. Its not a good manner behave with a Çustomer.


I buy this Mob Rs 11,459/-. I am facing continuing many problems from starting.


I am fully cheated by your side. Your people not behaving with a good manner with me.You all are Harresh me, cheated me, ignoring my mob problems.


That Mob is not working properly right now. What can i do? This is my blunder mistake to buy Nokia Mobile.

Nokia & Nokia people cheat me.


YOU ALL ARE BIG Cheater.


Now new Tag line of Nokia is :
CHEATING PEOPLE

(not connecting, connecting only for Money cheating)


Feeling with Harrash, Cheated, Fool etc...

(ANUPAM YADAV)
[protected]
[protected]
[protected]@hotmail.com
SUITE No:SB-002, BLOCK:13, TRANSIT FLATS,
HUDCO PLACE EXTENSION,ANDREWS GANJ,
NEW DELHI -110049