[Resolved]  Nokia Mobile Phone — UNDER WARRANTY PHONE NOT REPLACED

Address:Karnataka

NOKIA phone 5230 under warranty up to 15 Jan 2012 did not switch ON after running nokia phone updates. phone was deposited to Nokia care at RT nagar bangalore. phone was send to nokia head office returned back with a stamp on it stating WARRANTY VOID (physical damage) . nokia care RT Nagar informed me that it is due to presence of water inside it & returned back my set saying 'Beyond Service limits ' mother board to be replaced & it will cost me around 4000 Rs.and they will not replace the set as there is physical damage.i feel this is totally injustice done to me as i don't remember phone falling into any sort of liquid and there was no problem with the phone before running updates.
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Aug 13, 2020
Complaint marked as Resolved 
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