[Resolved]  Nokia / N93 — my N93 purchased in April 2007 lost by service centre(Sec-2, Noida).

I purchase mobile phone of Nokia, Model N93 (black) (IMEI No. [protected]), from electro world, G-1 (Savitri market), Sec-18, Noida (U.P)-201301 in April 2007 with bill. The mobile was having the problem of frequent hanging and/or some keys just would not work. besides, the zoom of the camera was malfunctioning. The mobile was under warranty and hence deposited with Nokia Care, Sec-2 Noida(U.P)-201301 for repair vide their jobsheet no. [protected] dated 10th Aug 2007. The mobile has been lost by the nokia care (their engineer has certified on the jobsheet) and they tried to handover the old set of somebody else to me which was turned down. They were told to return my original handset. For past 4 months, nobody at nokia care is listening. It seems that I will have to address the problem to consumer protection forum to get back my original set with original warranty enhanced by 4 months or the period of delay due to negligence of nokia care.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7893
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information