[Resolved] Nokia — nokia 820 phone problem | |||
Dear sir, Its really surprising for me that even after submitting my mobile phone 5 times for repair at Nokia care center, the problem is not rectified . Its seems that handset is defective . Further on 28 august ( the last date when i got my phone back after repair ) the same problem continues. Its very difficult for me to continue with the same handset. It is therefore request to u kindly replaced my phone immediately or my money is returned to me till Monday. Otherwise i will registered my complain on consumer court on Tuesday i.e- 3/9/2013 Because i already wasted my 4 month on repairing of this phone and i am really frustated and dont want to take more trouble on repairing of this phone., so, i want to solve my problem as soon as possible. The detail of my Nokia phone is :- model - Nokia 820 D/o purcahse- 29/1/2013 IMEI NO.- [protected] Name of purchaser- kuldeep rawat Mobile no-[protected] On 8/27/13, Kuldeep Rawat <[protected]@gmail.com> wrote: > job sheet number:[protected]/130614/2 > Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear sir,
Owing to my complain regarding my handset many times ,i get my phone back after repairing but even the problem was not rectified . Its the 6th times i submitted my phone for repairing . Nokia. Care has decided to replace my handset with new one but its around more than one month and i dnt get the handset .
Onrepairing of the phone i. already wasted 4 months without using the phone because every time nokia care give my phone back without proper repairing they only pass out the warranty time.
So, its my request to extend the warranty time of my phone which i wasted on repairing of this.
The detail of my phone is : The detail of my phone is :-model - Nokia 820 D/o purcahse- 29/1/2013 IMEI NO.- [protected] Name of purchaser- kuldeep rawat Mobile no-[protected] Email ID- [protected]@gmail.com-
Reply
Hi Kuldeep,
We request you to please share your location.
Thanks,
Nokia India Team.
We would like to inform you that we are changing out contact email address to [protected]@nokia.com. Would request you to please write to us at [protected]@nokia.com going forward.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
We request you to please share your location.
Thanks,
Nokia India Team.
We would like to inform you that we are changing out contact email address to [protected]@nokia.com. Would request you to please write to us at [protected]@nokia.com going forward.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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