[Resolved]  Nokia X3 - 02 — Touch screen problem

Address:Bhiwani, Haryana

sir/madam,
I purchase a nokia x3-02 in month of april ,in the month of june the touch of that phone was stopped working so i submit it to nokia care they said it takes times ,& money for repairing i said ok,more than 1 month my phone was submitted in the care but there is no solution,they returned me the set & the body of that set was damaged. when i told him abt that damaged they said i will repaired it when part will come.but till now more than 3 months the touch & damaged part of X3-02 is unavailable in nokia care not only bhiwani , i was also try in other nokia cares also but it is not available any where .so that i requesting u plz provide me the solution of my nokia handset.


regards
Tarun Sharma
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Nokia X-3 — Touch Problem

Dear Sir,


i purchasewd nokia Handset on 15.05.2011, from the very 1st day touch is not working properly.

i launched a complaint against this in nokia on 26.05.2011, they told me this is having touch pad problem and we will replace the touch pad.

and told me that you should get the set after change in the evening.


but from that day to till date 30.05.2011 i am unable to get mobile phone after repair, after making desperate calls there is always no better responce.

but i want that compnay should replace the same, coz it is very much new .

Thanks

with regards

Gaurav
email:- gph.[protected]@gmail.com
above complaints our absolute right there is no solution in nokia care for x3 touch pad problem.my handset is suffering from same problem from last one month money is waste totally waste so i kindly request all viewers not to purchase it bcoz it is totaaly based on touch panel and till date there is no solution for it in nokia acre also
I've purchased my first touchscreen Nokia X3-02 and the problem with phone is TOUCHSCREEN. Cellphone is still in warrenty.

Whenever I touch the screen, the selection is not working properly. If I select the first option, automatically it select second option and there is no solution for this problem in the customer care office.

Please do me a favour and solve the problem as quick as possible.

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