nokia x3-02

2 Reviews

Nilesh2012 on May 30, 2012

Nokia Care not supported, forced for charges pay

Hi,

I bought Nokia X3-02 on 11/10/2011, from authorised Nokia Dealer I have a original bill as well, phone is actually good from first six month but, after that some problems getting started like, sound low and high, earphone not working properly

But the major cause of TOUCH SCREEN is not worked from last 5 days, same problem was discussed with representatives of NOKIA CARE, and they "Your sweat is going inside the phone you are not get warranty" the guys are really crazy..this is so aweful,.. I'm using NOKIA since last 8 years first time i purchased NOKIA 7710 model in 2005, now realised why SAMSUNG get 1st Place

Towards the end, I hope for a good answer

1 Comment

Comments

May 31, 2012 by

Nilesh2012

Respected Sir,

Thanks for your reply I would let you know that complaint mail same address yesterday even, I had talked on customer care no. 3030 3838 but they also denied to register my complaint and can't hear and not tried to understand what is actually my problem

Please suggest me what further step I take in this regards

Thanks
Nilesh Gosai