Not Receive Rto Book — delivery complaint

Address:

Bathinda, Punjab

i dont get my speed post
my SP no.EN[protected]IN
it was come from hydrabad to bathinda and redirected speed post to chandigarh,because i m living at chandigarh...................this is important document and i want it up to 17 feb..
i complaint in post office of bhagta bhai ka,but they dont take responsibility for this missing of letter and they are making excuse,i did enquiry from chandigarh post office but they dont have info. about it...