[Resolved]  Not Receive Rto Book — inbound in customs since 28th dec,2011 , !:54 a.m

I sent an important application to Mount Sinai School of Medicine on 20th dec, 2011 from Jammu, J&K, India through speed post.
My tracking no.is EE[protected]IN . The status shows inboud with customs since 28th Dec, 2011 , 1:54 a.m.
It is causing lot of problem as i have applied for clerkship and delay in my application would minimise my chances to get that.
It was supposed to reach in a weeks time..and I am already late. I am afraid to lose it. Kindly look into the issue as soon as possible.