[Resolved]  Notebook G6 - 2004TX HP Pavilion — not received offer gift camera

HP Notebook — non receipt of promotional gift

HI,

I have purchased a hp pavilion dv2713tu notebook from Jalan Distributors, Gorakhpur on 14th may, 2008. The product have a promotional offer of free gift of a TV Tuner and a WiFi music device, worth of Rs. 9000.00. I have registered my purchase online for this offer and provided a Redemption Code FZEAQASZ 6. After that, I have send all the required documents with a DD of Rs 500.00 to:

HP Redemption Cell

C/O Solutions Integrated Marketing Services Pvt. Ltd.

First Floor, A -2, Okhla Industrial Area, Phase -I

New Delhi -110020

But I am still waiting for the same to be received. Whenever I call the HP REDEMPTION office, they replied me that the gift will be send within 10-14 days. the same type of reponse has been given, when i emailed them. So, I am requesting the hp redemption cell to arrange to send the same immediately.

Thanking You,

Yours

SHAILENDRA GUPTA

HP laptop DV2713TU — no receipt of digital camera gift

i have purchased hp laptop model no. DV2713TU, sn. 2CE8080ZLC from ur dealer microsolutions, sco 8, premium appartments, pakhowal, road situated at ludhiana on 11 of sep 2008. i have, also send demand draft no. 989278 in favourable of solution integrated marketing services pvt.ltd. dated 12/9/08.i just want to enqire when i m going to receive my gift.
regads
M.S.sidhu

HP Pavilion Notebook — regarding d negligence in repairing the product providing no information abt the product

i submitted my hp pavilion notebook for repairing (under warranty ), in simtech hp service centre dadar on 18-10-08. since then these people had nether made me a call nor gave the information regarding the repairing of my laptop, instead they use to cut the line whenever i used to make a call to them . i had spent so much of amount in making calls and travelling to dadar .kindly suggest what shld i do .my laptop is still over there ...

Replacement of HP Pavillion dv2122TU Laptop S/No 2CE7051VS8 P/No. RQ135PA

1. I have purchased above said laptop on 04/05/2007 from GEONET IT MALL, Mumbai.

2. It is very sad to say that the day I have purchased the laptop as it was unsatisfactory so, so many hardware parts have been changed by their engineer. At present it is lying unservicable and out o[censored]se.

I am facing various problems like the problem in the hardware of Bluetooth, BIOS, Hard Disk, RAM, problem while unable to access the Internet with bluetooth, unrecognised USB's. Sometimes while working with the laptop, it gets automatically switched off and again restarts itself, etc.

3. when I have visited their various centers for services, they have kept the laptop for service for more than a month and again after using it the same problem arise. Here I assure that I have to visit their service centers for more than 10 times and it could not rectified. I feel so that this laptop is an headache for me.

4. Keeping in above you I have purchased care pack also with an HP CARE PACK SERIAL NO. - G1NPIN027466 with an expiry date on 28/05/2009.

5. But it is very sad to say that recently I have visited HP Horizons Center, Karnal(Haryana, India). They have charged Rs. 550/- to solve my bluetooth problem stating that this is not a hardware problem and it is a software problem but they could not solve the above said problems.
Again I have visited them and this time they told me this is an hardware problem and as per stated in JOB Card they have changed the bluetooth device but the problem still persists.

6. I was provided with a free gift of HP Tv Tuner card with this laptop. I further assure you even though this is not working till date.

7. a laptop worth Rs. 53, 400/- + a care pack worth Rs. 6, 250/- and so many times amount spent to visit your various centers + various phone calls made to your HP Customer Care, did not satisfied me be your customer.

8. I have also emailed you earlier too on the email id: in.[protected]@hp.com but till date no response was made from this side.

not serving for replacement of parts
case no [protected]

HP Notebook — screen partially blacked out

I bought one HP DV9502AU from reliance digital cunningham road bangalore on 13th jan 2008 for rs 41474/24.
Within one month the screen was showing only in one half and I deposited the lap top with reliance who asked me to approach the HP service center.
The service center returned the comp after 6 months saying its not their fault.
I again asked for the repair charges and they have asked for diaplay screen worth rs 33035/18 vide their quotation no [protected] dated 29/10/08 .
For the laptop worth 44k HP is asking me for rs33k and for the last one year I am chasing their service center.
I have not used the laptop even for 45 days which may be checked from HP service center records and service center ladies don't even connect me to anybody senior.
shall be grateful if my complaint is resolved

HP Pavallion Notebook — Digital Camera Not Received

i have purchased my hp dv 5 series laptop on 8th december. there was offer of a kodak digicam at that time lt was told by you people that it will b upto you within 6 weeks but till now i have not found my digicam .

HP PAVILLION NOTEBOOK — HP Pavillion Notebook Promotional offer gift not received.

I bought a HP Pavillion Notebook on Dec 5th from India under the
promotional offer. As Per the Terms and Condition Written on your Website
It should take maximum 6 weeks to ship the gift to my communication
address. I checked the Shipment and it was delivered on 12th Jan 2009,
Consignment Number B[protected]DTDC Courier Services). But Till now the
Gift has not been delivered to me. I tried calling Many times to the
Redemption Cell Number. But Not sure unintentionally or Intentionally my
calls are being disconnected after 5 mins before talking to you Redemption
cell executive. I am feeling really harased as I never expected this kind
o[censored]nprofessionalism from World''s biggest/largest PC Maker.

When I wrote them they replied saying that due to cargo service problems
the delivery will be delayed by 15-20 days. This was communicated after
the stipulated time and when I asked for the reason there is no reply from
them till now.

Finally I made up my mind to write you. Please reply back soon.

I have all the supportings ready to justify what ever I wrote above. If
needed I can send across those.
Consequences : I called many times (STD Calls) from my cellphone even when
I was roaming. Also lot of my valuable time wasted in following up with
them. The Cost of Sending mails. I also felt very much helpless when they
didn''t receive my call. I got mentally tensed.

More over the extended time given is also over and still they didn't bother to contact me.

HP Pavilion Laptop — not receiving the digital camera as promised on company's website

hp redemption cell
i purchased a hp pavilion entertainment series laptop whose product number is dv51106-ax, and the serial number is CNF8363FHJ on 3/11/08, sales personal told me that i need to send a dd of rs/-999, i send the dd to hp redemption cell, the dd number is 074030, issued by central bank of india amroha branch.i send this on 3/12/08, i m still waiting for the camera n planning to file a legal application in consumer forum, so i want the company to send this immediately, waitin for the response...shashank veswal
s/o dr rajpalsingh
moti nagar, bijnor road
amroha, distt. j.p. nagar up

HP Notebook(Pavilion) — Still waiting for Offered product

Dear Sir,
As per offer from HP, i have purchased a notebook(Pavilion) on 17/01/2009. i have already completed all formalities regarding promotional offer given by HP. i have submitted a draft of Rs. 1499. dtd 27/01/09 from HDFC bank via Blazeflash Couriers Limited dtd 27/01/09.

Still i m waiting for any response from HP.

Please do the needful.

Regards

Santosh Sharma
C-1/12 HCC Malak Balau
Atrampur Allahabad

DV2918TX — non receipt valuable gift philips 5.1 home theatre model no. DSP2200

A free valuable gift was offered all HP pavilion notebook( DV2918TX, 2C837MJR5 ) . I have send handing charge of Rs.1499.00, vide DD no. 94269 dated 10/01/2009 . My internet registration no. OK4C036HIL

HP/Pavilion notebook — gift not received

Dear Sir,

I bought a hp/laptop on 30 jan 2009.
at the of purchase i was informed by the local dealer (sigma I.T.store) that i will get a gift within six weeks and a D.D. of 1499/= towards handling charges was send by first flight courier but it"s already 14 weeks and i have not got my gift till today.
So please take appropriate actions to this matter and order the concerned persons to send the gift and do not do this type of lingering with the other customers in future.

Thankyou
Rajesh Agarwal

HP Notebook — non receipt of camera

I purchased Hp laptop on date 26/01/2009 as per the offer I deserve to get free kodak digital camera, even I received the mail after sending DD worth rs. 1299 dated 03/02/2009 but till the date I have not received camera. I have talked to Mr. Karun on 17/03/2009 & again on 20/04/2009 to Mr Shivdutt. Both of them promise d10-15 days but all in vain. kindly send me as soon as possible. My parent are also worry of this if this matter ll not taken seriously I ll have to go to consumer forum and report a case against Hp compaq. My address is given below kindly send my gift as soon as possible.
Adish kumar jain
332/14, Chowk sarraffa,
chowk, lucknow.
ph: [protected]

same thing happened with me .. my free gift kodak digicam is also not delivered yet.
when i contact company they claimed that it has been delivered and they also sent me proof of delivery in which there are FAKE SIGNATURE of my father.
someone from the company has used fake signature of my father to show delivery status and now i dont know where to and how to file complaint... please guide..

HP Pavilion Notebook — gift not received

DEAR SIR
gift redemption not received from 6 months againt the commitment of 42 days
i have purchased on HP pavilion notebook DV2910TX, on that i got the offer of getting a gift kodak easy share camera 10mega pixel after giving the draft of rs990 on date 17.NOV.2008, draft number 200990. from then i m waiting for my gift .
redemption code no-ATQQUFTZVQ
SERIAL NO-2CE8361CPL

HP Notebook — not geting assured gift

Dera Sir/Madam

I have purchased a loptop from your company and then i registerd myself to claim the free mobile Moto 8Q available as per student scheme of the company and as per your instruction on my Email, I have send the all required documents with Demand Draft of Rs 3999/ only. but about 5 weeks have gone I have heard nothing from you. Kindly rwespond to me

HP Notebook — still not sent the promotional offer

i have purchased dv5 1106ax notebook in january 2009 and they have offered 5.1 phillips home theater system. and i have competed the procedure to get it. and they sent the promotional offer code and requested the time of 6 to 8 weeks for the delivery. But still i didn't got any thing. They are telling that there is no stock of home theater systems.
AND NOW THEY ARE OFFERING INTERNET DATA CARD!!

Shame on you HP people
I here by asking you to send that as soon as possible.

HP Notebook — non reciept of gift

I purchased Hp notebook dv2918TX 2CE837MJR5 on dated 5th jan 2009 . Non reciept of valuable gift PHILIPS 5.1 HOME THEATER (Model No.DSP2200) Worth Rs10500/-

i had sent the dd for the philips mp4 player 2 months ago.I have not yet recieved the gift

MOTO ROKR MOBILE PHONE — not received

Dear All

I participate in HP Notebook Student Offer



I want to inform that Gift MOTOROCKER MOBILE PHONE, against redemption code CG3OCT6HTE, didnot receivedin my current registered address which as per our current records is as under.

than i send you my corsp. address that is M/S PATHANIA INFOTECH , OPP. SBP NERCHOWK , DISTT. MANDI H.P. 175001



Komal_Chaudhary

VPO Mahadev Teh. sunder Nagar Distt. Mandi HP

VPO Mahadev Teh. sunder Nagar Distt. Mandi HP



Sunder Nagar-174401

Himachal Pradesh