[Resolved]  NSDL — PAN Card not received yet

I had applied for a PAN card last year in the month of Oct 2007 I was alloted the PAN number AMPPG1357D but I never received a PAN card. After that I shifted to a new address. After repeated calls to the TIN call center[protected] they told to apply again making the required payment of Rs. 67/- which I did online and sent the form again with the proof of new address(copy of monthly statement from my Citi Bank Salary Account sent on my home address) but my application has been rejected. When contacted the TIN call centre they gave the following 3 reasons for rejecting my application :
1. There should be a stamp on this statement
2. A proof of the other address specified in the online application.
3. My signature is outside the box in the form.

I informed them that the monthly statement sent by the bank is a computer generated statement it doesnt bear any signature.
When the application was not getting processed without mentioning other address I had to fill my office address in that column.
Now they are saying to get a signature on the bank statement, proof of Office address and to make a box on a blank paper and to sign in that box. When they are not authenticating the sign on their form how will they acknowledge the sign on a plain paper.
Why do they need proof of office address when I cant receive any mails on the office address.

I have been facing this harassment for the past 1 year without any respite. I called up TIN call center twice today and the reps disconnected the call both times when asked about the details of my application form. Second reps name was Sushil who refused to provide his ID after repeated requests and when asked to talk to a manager or a supervisor the reps refused and said I have to talk to them only and I have to do what they are saying. They have provided me an email address [protected]@nsdl.com to send a mail regarding this issue. I have sent mails to this address earlier but I am sure this email account is not monitored as I never received any reply from them.