To reset the password, you need to submit Subscriber details Change Request Form (S2 Form) to your respective PAO through DDO. You need to fill up ‘Section C’ of S2 form for reissue of IPIN and TPIN. Please mention your Active Permanent Retirement Account Number (PRAN) in the form which is your user ID.
After receiving your S2 form PAO will capture the request for reset of IPIN in CRA system. On receiving online request, CRA will reset the password and Your IPIN envelope will be sent to you through courier.
In case of ay queries, kindly contact firstname.lastname@example.org.