[Resolved] OBC Bank & PNB Bank — Money tranjection | |
Dear sir My self rajesh kumar. i have Punjab National Bank Account No.[protected] branch Gajraula in U.P. I withdraw 12000/ Rs in OBC Bank ATM on Date-06/05/2009 .we have no recieved amount at that time but amount less in my account 12000/Rs .AT that time i complaine in PNB Branch, OBC Branch and PNB head office but no responce and now which responce given me that was rong. which detail given below. Sir i am verry suffer sothat please resolve this matter Dear Sir Please see This Matter. Regards Rajesh Kumar Teva API India Ltd. Plot No A-2, A-1/1, A-2/2 UPSIDC Industrial Area Gajraula, Distt. J.P. Nagar (U.P.) Direct Dial :[protected], 2, 3 Rajesh Kumar/GAJ/TEVA/IL 07/10/2009 12:53 PM To "GM Back Office" <[protected]@pnb.co.in>, "S K DEY" <[protected]@pnb.co.in>, "Atm Cell" <[protected]@pnb.co.in>, "10.192.155.40" <[protected]@pnb.co.in>, [protected]@pnb.co.in cc <[protected]@pnb.co.in> Subject Fw: ATM Problem Dear Sir, Please find the attached scan copy of the transaction slip on which thresponse code is 000 which indicates that the transaction did not happen as confirmed by the Branch Manager of Oriental Bank at Gajraula. Further he confirmed that no enquiry for this case has been approached from his OBC switch till date. In this case how can I believe that OBC has declared that transaction was sucessful? Regards Rajesh Kumar Teva API India Ltd. Plot No A-2, A-1/1, A-2/2 UPSIDC Industrial Area Gajraula, Distt. J.P. Nagar (U.P.) Direct Dial :[protected], 2, 3 ----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 07/10/2009 12:46 PM ----- "Malathi Mohan" <[protected]@pnb.co.in> 07/10/2009 11:17 AM To <Rajesh.[protected]@teva.co.in> cc "GM Back Office" <[protected]@pnb.co.in>, "S K DEY" <[protected]@pnb.co.in>, "Atm Cell" <[protected]@pnb.co.in> Subject RE: FW: ATM Problem Dear Mr. Rajesh, We have gone through the contents of your mail. We may inform that we have set up a full fledged separate Division (Transaction Banking Division), which is headed by a General Manager, to deal with matters pertaining to ATM transactions. You will please note that we have already forwarded your mail to them for re-examination of the issue and reverting back to you. If need be, you can get in touch with them at email id – [protected]@pnb.co.in or tele. NO.[protected]. Thanking you, GM(MM)’s Sectt. Copy to; GM (Transaction Banking Division) for information in continuation to our mail of date on the subject. We would once again request you to kindly get the matter re-examined and direct the official concerned to apprise Mr. Rajesh Kumar suitably in the matter. GM (MM)’s Sectt. From: Rajesh.[protected]@teva.co.in [mailto:Rajesh.[protected]@teva.co.in] Sent: Friday, July 10, 2009 10:57 AM To: Malathi Mohan Cc: GM Back Office; S K DEY; Retail Banking Division; Internet Banking; [protected]@bol.net.in; MASD website; mitr; Debit Card; complaint; a c chugh Subject: Re: FW: ATM Problem Dear Sir, What I understand from the response of your bank is that if any other banks comment any thing, it is acceptable to you. If the ATM machine malfunctions, you just raise your hands. This means PNB is not able justify for their customers and the customers would at the mercy of ATM machines. If you are incapable please let us know, I would request our Corporate head for finance to withdraw all the operational accounts with PNB and report the consumer court. I suppose you would expedit the matter seriously. Regards Rajesh Kumar Teva API India Ltd. Plot No A-2, A-1/1, A-2/2 UPSIDC Industrial Area Gajraula, Distt. J.P. Nagar (U.P.) Direct Dial :[protected], 2, 3 "Malathi Mohan" <[protected]@pnb.co.in> 07/10/2009 10:21 AM To "GM Back Office" <[protected]@pnb.co.in>, "S K DEY" <[protected]@pnb.co.in> cc <Rajesh.[protected]@teva.co.in> Subject FW: ATM Problem In view of mail dated 10th July, 2009 of Mr. Rajesh Kumar, you may perhaps like to get this matter re-re-examined. Please also arrange to send a suitable reply to Mr. Rajesh Kumar under an intimation to us. GM (MM)’s Sectt. From: Rajesh.[protected]@teva.co.in [mailto:Rajesh.[protected]@teva.co.in] Sent: Friday, July 10, 2009 10:17 AM To: mitr Cc: GM Back Office; [protected]@pnb.co.inorrkbatra; Malathi Mohan Subject: Re: ATM Problem Dear Sir I have already written in my first mail complain on 10/05/09 that there is deduction of 12000/- Rs. from my account but no amount received from ATM please help me regarding for same & Please contact With OBC and Solve my Problem. Regards Rajesh Kumar Teva API India Ltd. Plot No A-2, A-1/1, A-2/2 UPSIDC Industrial Area Gajraula, Distt. J.P. Nagar (U.P.) Direct Dial :[protected], 2, 3 "10.192.155.40" <[protected]@pnb.co.in> 07/09/2009 04:16 PM To <Rajesh.[protected]@teva.co.in> cc Subject Re: ATM Problem Dear Sir, On the basis of your complaint, the matter was taken up with OBC. The said bank has informed that the said txn is successful. They have attached the JP log for said txn, which is attached fior your reference and records. K L GUPTA, MANAGER-MITR PUNJAB NATIONAL BANK HO: O.S.D., 9TH FLOOR, ANTRIKSHA BHAVAN, 22, K.G.MARG, NEW DELHI-110 001. TEL:[protected], FAX[protected], 23752184 ----- Original Message ----- From: Rajesh.[protected]@teva.co.in To: [protected]@pnb.co.in ; atmcell Cc: [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@bol.net.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in Sent: Tuesday, July 07, 2009 2:47 PM Subject: Fw: ATM Problem Reminder Dear Sir Please see this matter & solve my problem. This is regarding with my previous ATM Problem, I was Suffering This Problem From Last Two Month Date 06/05/2009, I am Complaining In All Over Mail Of PNB Bank Officer & Customer Care (Complaint No.[protected] . But Still There Is No Response From That People. I Hope You Will Be Consider In First Priority . Regards Rajesh Kumar Teva API India Ltd. Plot No A-2, A-1/1, A-2/2 UPSIDC Industrial Area Gajraula, Distt. J.P. Nagar (U.P.) Direct Dial :[protected], 2, 3 ----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 07/07/2009 02:25 PM ----- "NON DISTURBMENT OF DEBIT CARD" <[protected]@pnb.co.in> 07/04/2009 04:02 PM Please respond to "NON DISTURBMENT OF DEBIT CARD" <[protected]@pnb.co.in> To "Malathi Mohan" <[protected]@pnb.co.in>, "GM Back Office" <[protected]@pnb.co.in>, "S K DEY" <[protected]@pnb.co.in>, "R K Batra" <[protected]@pnb.co.in> cc <Rajesh.[protected]@teva.co.in> Subject Re: ATM Problem 16844554 ----- Original Message ----- From: Malathi Mohan To: GM Back Office ; S K DEY ; atm crc ; R K Batra Cc: Rajesh.[protected]@teva.co.in Sent: Thursday, July 02, 2009 12:48 PM Subject: FW: ATM Problem Dear Shri Batra, Please see mail dated 10th May, 2009 of Mr. Rajesh Kumar and get this matter resolved at an early date. Please ensure that a suitable reply is sent to Mr. Kumar as the matter is being followed up by him repeatedly in absence of any solution. A line in reply will be appreciated. GM (MM)’s sectt. From: Rajesh.[protected]@teva.co.in [mailto:Rajesh.[protected]@teva.co.in] Sent: Thursday, July 02, 2009 12:31 PM To: [protected]@pnb.co.inrkbatra Cc: Retail Banking Division; Internet Banking; [protected]@bol.net.in; MASD website; mitr; Debit Card; complaint; a c chugh; Malathi Mohan Subject: Fw: ATM Problem Remainder Dear Sir My issue is still pending, no one is taking initiative, I have got too much mently harrasment and frustation from punjab national bank side. I am using PNB services from a long time, But no one is taking intereset for its premier customer. Please Help me, how much follow up a layman can take ? Regards Rajesh Kumar Teva API India Ltd. Plot No A-2, A-1/1, A-2/2 UPSIDC Industrial Area Gajraula, Distt. J.P. Nagar (U.P.) Direct Dial :[protected], 2, 3 ----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 07/02/2009 12:15 PM ----- Rajesh Kumar/GAJ/TEVA/IL 06/14/2009 04:58 PM To "10.192.155.40" <[protected]@pnb.co.in> [protected]@pnb.co.in cc [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@bol.net.in, [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@pnb.co.in Subject Fw: ATM Problem Remainder Dear sir Please take care of this matter & solve my Problem. Regards Rajesh Kumar Teva API India Ltd. Plot No A-2, A-1/1, A-2/2 UPSIDC Industrial Area Gajraula, Distt. J.P. Nagar (U.P.) Direct Dial :[protected], 2, 3 ----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 06/03/2009 01:35 PM ----- "10.192.155.40" <[protected]@pnb.co.in> 06/03/2009 10:39 AM To <[protected]@obc.co.in> cc "R K Batra" <[protected]@pnb.co.in>, <rajesh.[protected]@teva.co.in> Subject Fw: ATM Problem Mr B.MURALIKRISHNA, SIR, Please resolve the complaint. K L GUPTA, MANAGER-MITR PUNJAB NATIONAL BANK HO: O.S.D., 9TH FLOOR, ANTRIKSHA BHAVAN, 22, K.G.MARG, NEW DELHI-110 001. TEL:[protected], FAX[protected], 23752184 ----- Original Message ----- From: R K Batra To: [protected]@pnb.co.in Sent: Monday, June 01, 2009 10:45 AM Subject: Re: ATM Problem Please take immediate steps to resolve the complaint. In the meanwhile aoppprise the status to complainant with copy to me. ----- Original Message ----- From: Rajesh.[protected]@teva.co.in To: [protected]@pnb.co.in Cc: 10.192.155.40 ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@bol.net.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in Sent: Sunday, May 31, 2009 5:17 PM Subject: Fw: ATM Problem Regards Rajesh Kumar Teva API India Ltd. Plot No A-2, A-1/1, A-2/2 UPSIDC Industrial Area Gajraula, Distt. J.P. Nagar (U.P.) Direct Dial :[protected], 2, 3 ----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 05/31/2009 05:16 PM ----- Rajesh Kumar/GAJ/TEVA/IL 05/31/2009 05:02 PM To [protected]@pnb.co.in cc [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@bol.net.in, [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@pnb.co.in Subject Fw: ATM Problem Remainder Dear sir Please take care of this matter & solve my Problem. Regards Rajesh Kumar Teva API India Ltd. Plot No A-2, A-1/1, A-2/2 UPSIDC Industrial Area Gajraula, Distt. J.P. Nagar (U.P.) Direct Dial :[protected], 2, 3 ----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 05/31/2009 04:57 PM ----- Rajesh Kumar/GAJ/TEVA/IL 05/22/2009 06:03 PM To [protected]@pnb.co.in cc [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@bol.net.in, [protected]@pnb.co.in Subject ATM Problem Dear sir Please take care of this matter & my complaint no 14632450 and i also send you all the history of regarding this matter . Pls do some thing in favour of me . & give me positive results. Highly appologized. Regards Rajesh Kumar Teva API India Ltd. Plot No A-2, A-1/1, A-2/2 UPSIDC Industrial Area Gajraula, Distt. J.P. Nagar (U.P.) Direct Dial :[protected], 2, 3 ----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 05/22/2009 04:12 PM ----- Rajesh Kumar/GAJ/TEVA/IL 05/13/2009 06:54 PM To "10.192.155.40" <[protected]@pnb.co.in> cc Subject Re: Fw: ATM ProblemLink Dear Sir Please Solve this matter I contacted with OBC bank but not responce becauce. he said your acount is in PNB. So you must contact in Pnjab national Bank. Regards Rajesh Kumar Teva API India Ltd. Plot No A-2, A-1/1, A-2/2 UPSIDC Industrial Area Gajraula, Distt. J.P. Nagar (U.P.) Direct Dial :[protected], 2, 3 "10.192.155.40" <[protected]@pnb.co.in> 05/13/2009 05:15 PM To <rajesh.[protected]@teva.co.in> cc Subject Fw: ATM Problem Dear sir, Please contact obc bank in this matter. K L GUPTA, MANAGER-MITR PUNJAB NATIONAL BANK HO: O.S.D., 9TH FLOOR, ANTRIKSHA BHAVAN, 22, K.G.MARG, NEW DELHI-110 001. TEL:[protected], FAX[protected], 23752184 ----- Original Message ----- From: R K Batra To: [protected]@pnb.co.in Sent: Monday, May 11, 2009 4:27 PM Subject: Fw: ATM Problem ----- Original Message ----- From: Rajesh.[protected]@teva.co.in To: [protected]@pnb.co.in Sent: Monday, May 11, 2009 12:52 PM Subject: Fw: ATM Problem Regards Rajesh Kumar Teva API India Ltd. Plot No A-2, A-1/1, A-2/2 UPSIDC Industrial Area Gajraula, Distt. J.P. Nagar (U.P.) Direct Dial :[protected], 2, 3 ----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 05/11/2009 12:52 PM ----- "DebitCard" <[protected]@pnb.co.in> 05/11/2009 12:54 PM To <Rajesh.[protected]@teva.co.in> cc Subject Re: ATM Problem Your request has been forward to concern deptt. [protected]@pnb.co.in Please take up with them. From: Rajesh.[protected]@teva.co.in [mailto:Rajesh.[protected]@teva.co.in] Sent: Sunday, May 10, 2009 2:30 PM To: [protected]@pnb.co.in Cc: [protected]@pnb.co.in Subject: Fw: ATM Problem Dear Sir This is My A/C No-[protected] & ATM Card No[protected] of Punjab National Bank Permanent Address -S/o Shri Rampal Singh Vill. Shergerh Post- Lodipur milak Dist- Bijnor. Local Address- Rajesh Kumar Teva Api India Limited Gajraula Dist. J.P. Nagar (U.P.) Mobile No.- [protected], [protected] I withdraw 12000.00 rupes from OBC ATM dated 06/05/09 But Amount not Received And amount is less 12000.00 Rupes Please Solve my problem. Urgently. Regards Rajesh Kumar Teva API India Ltd. Plot No A-2, A-1/1, A-2/2 UPSIDC Industrial Area Gajraula, Distt. J.P. Nagar (U.P.) Direct Dial :[protected], 2, 3 This message is intended solely for the designated recipient(s). It may contain confidential or proprietary information and may be subject to attorney-client privilege or other confidentiality protections. If you are not a designated recipient you may not review, copy or distribute this message. If you receive this in error, please notify the sender by reply e-mail and delete this message. Thank you. DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication. This message is intended solely for the designated recipient(s). It may contain confidential or proprietary information and may be subject to attorney-client privilege or other confidentiality protections. If you are not a designated recipient you may not review, copy or distribute this message. If you receive this in error, please notify the sender by reply e-mail and delete this message. Thank you. DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication. This message is intended solely for the designated recipient(s). It may contain confidential or proprietary information and may be subject to attorney-client privilege or other confidentiality protections. If you are not a designated recipient you may not review, copy or distribute this message. If you receive this in error, please notify the sender by reply e-mail and delete this message. Thank you. DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication. This message is intended solely for the designated recipient(s). It may contain confidential or proprietary information and may be subject to attorney-client privilege or other confidentiality protections. If you are not a designated recipient you may not review, copy or distribute this message. If you receive this in error, please notify the sender by reply e-mail and delete this message. Thank you. DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
43 Comments | |
Comments
i have try to ragister my card on net no [protected] but not success
now pls ragister this card reply me on following email id
[protected]@yahoo.com
sweta singh
uday shankar singh
now pls ragister this card reply me on following email id
[protected]@yahoo.com
sweta singh
uday shankar singh
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I hold an account in Andhra Bank (Rajendra nagar branch) with a A/C No. of [protected]. I wanted to have a transaction of Rs.2500 from Oriental Bank of Commerce ATM at Somajiguda on 21st November 2012 evening at 16:44 with ATM ID DA110064. But I received only 500 rupees instead of 2500.I immediately made a call yo your help line service[protected] and they replied that it happens at times due to technical error in the system and asked me to lodge a complaint via e-mail and assured that i will be having my money back within 7 working days.So I need a quick response from your side and that would be appreciable.
C.Vinaya Sree
Mob:[protected]