[Resolved]  OJJAS ENTERPRISES — Sent wrong undervalued item on Rediff order 6098857

Address:

Maharashtra

Hi,

Regarding Rediff Order No 6098857, I had ordered '1032315_ojs09 Super Sonic Radio Controlled Flying Plane' on 29th sep 2010 with requested delivery date 3rd oct. I wanted to gift it to my daughter on her birthday 10th oct. But I received 'Micro
copter RC super wide infrared Helicopter FTW531' on 6th oct 2010 through TNT1 AWB No[protected] , Transaction Ref No[protected]. I already had RC Helicopter and the item mistakenly sent looks undervalued compared to the order amount Rs.1499.

I called up Ojjas Enterprises cell:[protected] requesting them to take the helicopter back and send me the RC Super Sonic Flying Plane, which I had ordered. Prashant(cell:[protected]) of Ojjas Enterprises told me that he will send correct item (Flying Plane) today and take back the wrong item (Helicopter) within 2 days. He also asked me to give call on next day by 11 AM, so that he can give me the courier details. I tried calling [protected] and 26854086 on next day several times, but they never pickup, sometimes it gives Engaged tone. Even today they are not picking up phone. I feel like being cheated.

Is there any solution to this?

Regards,
Kiran Ghadge