[Resolved] Onida 1.5 Ton Split AC — FAULTY SPARES NOT REPLACED IN TIME | |||
I have serious concerns on the services provided by your service centre team in Thiruvanmiyur, Chennai, service centre. I have lodged a complaint on 10th Aug for my ONIDA 1.5 TON SPLIT AC - not working properly. Serial Number - S18SPD[protected]. On 12th Aug, it was repaired for Gas Refilling and collected Rs.4200/-. Even then cooling was not there. Again technicians came and checked for 'board replacement'. Took away the board on 17th Aug and till now the board is not replaced. The service centre in Thiruvanmiyur - In-charge - Mr.Vinodh is not caring for completing this activity and keeps on giving FALSE PROMISES every time - like - Technician on the way, Technician will bring the board by evening, Board not received from the factory etc. All these are told just like that, without verifying the actual status. Please note this complaint is more than 35 days old and if not resolved in the next 1-2 days, I am taking up the matter with your India Head Operations / Consumer Forum for filing 'Consumer Redressal case'. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Sir,
Pls send your Address and contact Number for necessary support.
Thanks.
Sarah Pereira
Mumbai
Pls send your Address and contact Number for necessary support.
Thanks.
Sarah Pereira
Mumbai
ONIDA SPLIT AC 1.5 — SERVICE NOT PROVIDED
ONIDA AC PURCHASE FROM SNEHANJALI ELECTRONICS & APPLIANCE PVT. LTD. S.V.RD,MALAD WEST MUM-64 NOT GIVING COOLING.. ON MY REPEATED COMPLAINT LAST ONE WEEK TO SHOPKEEPER AND SERVICE PROVIDER MY COMPLAINT NOT ATTENDED. I HAVE BEEN JUST PROMISE THAT ENGINEER WILL BE COMING TOMORROW BUT NO ONE TURN UP TO MY HOUSE TILL DATE.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 20 2837 5561 [Mumbai]
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MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
Onida — 1.5 Ton Split AC
I bought 1.5Ton AC in April2009. This is the second time my compressor gone. Service response is very poor this time. As I have logged a complaint on Tuesday 2.03.2010 my A.C is still not repaired.I informed him to changed the outdoor unit. But they are refusing the same.