[Resolved] Onida — Dsm "for sale services" | |
I purchased JVC 42" LCD TV (Model LT - 42 Ex 18) from Jackys, Century Mall, Souk Al Bahar, Dubai vide invoice RSICS 400777 dated 30 May 2009. The set has an international warranty of 1 year from the date of sale. Within 4 months of its operation, the set got conked off and went dead in Sept 2009. JVC has co-hosting for after sale services with ONIDA, as given in the product manual, so I approached their local office at panipat. After lot of persuasion, the resident engineer of ONIDA came and collected Power supply board, Main board and AV Board. Now it has been 6 months of struggle with umpteen numbers of phone calls to ONIDA's Panipat, Karnal, Delhi and Mumbai offices with many e-mails and repetitive reminders but in vain. Every time, the new dates are given and repetitively they fail on given promises. I feel cheated after spending my hard earned money on given renowned brand name. Would request your intervention to get the matter resolved as been deprived of my rights from last 6 months. Regards ! Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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+91 20 2837 5561 [Mumbai]
+91 22 2820 0435 [Corp Office]
+91 16 1323 6835 [Punjab]
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
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