[Resolved]  Onida — Complaint for Onida LCD

Address:

Ahmedabad, Gujarat

To whom so ever it may concern. This is with reference to the complain lodged on 12-08-13 at your customer care department (Complaint number is [protected]), for my LCD purchased on 11-04-13 from one of your Onida Gallery (Sulchase Corporation). The model number of my LCD is LCD-LCO32DMSH101L, & after the complaint was done one technician came & after the examining said that part replacement is required & confirmed that very soon the said part will be replaced which till date is pending & upon calling they either do not receive the phone or make all lame excuses. I fail to understand that what kind of service is this? On calling your customer care executive they confirm that the complaint is still pending. Please do the needful in the matter as soon as possible & get our LCD's part replaced or else get the entire piece i.e., the above said LCD replaced, as its been more that 15 days & all our requests are unheard & unsolved. Please look into the matter & solve our problem as soon as possible & get the part or the whole LCD replaced. Awaiting your early reply. Vijay Shukla