[Resolved]  Onida DVD Dfx 5957 — not working

I have given my DVD player to Jamshedpur Service centre & my service complain NO-6686 on 07.11.07.
But till date they giving wrong feedback to me. Request you plz look in to this matter.
Its a serious problem because i brought the product few months ago & using 5/6 times. But the problem is raised from very begning but i thought the problem may in CD or DVD that i insert in my DVD Player.

Request you plz help.