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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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40%
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1704
Pending
0
Resolved
675
+91 20 2837 5561 [Mumbai]
+91 22 2820 0435 [Corp Office]
+91 16 1323 6835 [Punjab]
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
Onida Washing Machine — very very very poor service
POOR SERVICENot providing service. Service quality is very poor
I had purchased Washing Mahine Hydrimatic 60 Fully automatic one in 2008, The machine is having problem in functioning which was reported 5 months back, Company Engg has visited & confirmed that The same need to be replaced & will be done in 10 days but it takes about 6 months but still the problem is not solved Till date and he has taken the amount of servicing , Local services centre is dogging and not entertaining us properly .I am mentally harrased due to this attitude of co towards cutomer, & the future of the co seems DARK,
Please take some strict action towards the service centre.
SERVICE CENTRE DETAILS:
ONIDA CUSTOMER RELATION CENTRE
ADONIS ELECTRONICS PVT. LTD.
CONGRESS NAGAR,
NEAR RANA COMPLEX,
AMRAVATI
Mob No.[protected]
I Need Help
The above complaint is sent on Aug 3 ,the company has sent an engg. and he has taken a part bcoz of which a machine is not working and till date he has not given any response,i am really screwed up plz tell me from which way i should go so that my problem will be solved