[Resolved]  Onida / Mobile — Poor after sale service

onida G500 .problem my display is not working prople

I kept Onida G500 Mobile for repairing .it had a display problem.Service center here in Pune taking so long days to give it back to me .


I am really not happy with this service, will avoid to buy any Onida product.

I have also got Onida G500 4 months ago. Now it's display has gone. I need to know about the Service Centre at Patna (Bihar). In Booklet issued with phone, the phone nos. given are either closed or used by some other person but not at Onida Service Centre.

I am a distributor of Onida Mobile. The componey has diched us done primarry of its mobile stock but not bother to do secondary. I would say it is a very poorly managed co.

I HAVE NEVER SEEN SUCH A BAD COMPANY .THEIR PRODUCT IS NOT ONLY VERY INFERRIOR QUALITY, THEIR SERVICE CENTRE AS WELL AS THE SERVICE PEOPLE ARE NOT AT ALL HAVE A MINIMUM COMMON SENCE AND KNOWLEDGE. THE TENDENCY OF THE EXECUTIVES OF THE COMPANY ARE IN CHEATING MENTALITY.WILL SAY YOU POLITELY BUT WILL DO NOTHING DAYS AFTER DAYS. YOU WILL NOT GET ANY RESPONSE FROM ANY BODY FROM THE COMPANY EVEN AFTER TOP BOSSES.

During one of my last trip in India, I have purchased an F910 in October. Same day the Onida F910 was given back because a BUG in the software was Crashing the mobile, while using dual SIM in Lock mode (Sim Lock and Phone lock protection)

Onida has first not react, as the mobile was going around. It took 9 month for Onida Support to found out and accept the error and to exchanged the F910 against an F850.
Surprisingly the F910 is still in the markt, with the available BUGS.

Also the F850 is having a series of BUG. But more or less is working quite OK. At least you can call or receive calls without the mobile crashing.

Interesting is that the F850 is marketed as having Sim Lock and Phone lock capacity.

It seems further that the F850 is a rebranded Chinese Mobile. Therefore it is understandable that ONIDA can not support such product, as the Know-How on such mobile is huge and seems to be available in China.
There is a huge Chinese mobile community and know how available on the net, which is trying supporting those type of Mobile. But Onida, have just block the Mobile to protect user to understand that this is a rebranded Chinese Mobile. making support quite difficult, also for profesionnal people understanding the matter.

Almost all mobile have few BUGS while they first come to the market, But wellname company have a through out support, and mostly exchange the software after 3 month on the market. They give even 10 years after first sale a software support, trying to removed those bugs. Nowadays, and due to this very fast changes in this market, the support is even best as you just need to download the last release on the net, and to upload it on the mobile handset, Quite similar as software companies are doing with their products.

The big question: is it better to purchase directly a Chinese Mobile with very less support, but where you can at least use the big community, or to purchase an Onida Chinese, with 90% NO SUPPORT.
I Say 90%, because ONIDA at least is trying, after approx. 1 year, to replace the mobile.

RESUME:
You get for this amount a money a good Chinese SciPhone without support. Or you pay 20% more and get a wellnamed mobile. Or wait for ONIDA´s support.

I had bought Onida F830 mobile 5 months back. The mobile had a display problem. It was given for repair to Onida service Centre in Bhopal. The Onida people took 20 days to repair it that too with lots pursuance. after that I found FM is not working. I had got repaired it 3 times but the problem remains. Latest in 12th June, I put the mobile in Service centre for repair, it has not repaired nor the service centre has given a positive reply. It is a fact that from the date of purchase, more days it was in service centre than I used it.
The after sale is very poor !!! I am not happy that I bought the Ondia product.

mera onida v 110 ka speakr band ho jane ki vajah se servis center diya to 30 day ke bad mila ghar aate hi hang ho gaya center vale nekaha aapki galti hai bahot kahane parliya

Onida F850 — head phone

when i was purchause onida 850 the head phone was broken, i was went many times at delar shop for change the head phone But, approx. 6 month has been gone and head phone is not chane or repair.

i request you please do this if possiable.

With Regards
Mukade
[protected]

hai everybody,
i have an idea of buying ONIDA G490 mobile dual sim, can any one suggest about it the plus & minus in it

i was purchase a onida mobile v100 before one mone ( july 2009 ) after few days he was a problem self off . i complaint on onida service centre moradabad. he tell me come after 10 days. after 10 days he can not solved my problem.
so i want tell this that onida mobile phone is very bad phone, please not must purchase any product of this company and servie is verry falted and poor . thanks for not purchase any product of inida.

i have purchase onida g500 three months back. I am very disappointed to bought the onida mobile phone.

onida mobiles/f950 — faulty replacement under warranty

I bought onida mobile F950. The IMEI number is [protected]. The charging adapter, headphone and connecting lead(adapter to mobile) started to malfuntioning within the period of warranty. Even the mobile port for charging developed a fault. I made a complaint and it took about 1.5 months to correct my complaint. and even though they replace the adapter the new one itself failed to function in next 10 days. Now for getting new adapter I paid 240 Rs. because the warranty has collapsed. What kind on nonsense is this? why should I pay for the faulty replacements. And now it is heard that the mobile section of onida has been shut down. this is rubbish... can i get my money back which I have spent for buying this bullish product. Please suggest

I am purchase G620 Mob.se rvic center do'nt give responce for change the body my phon body broken pl take action regarding my problem

I had bought Onida F830 mobile 6 months back. The mobile had a speaker problem. It was given for repair to Onida service Centre in Mukherjee Nagar, Delhi. The Onida people took about 15-20 days to repair it that too with lots pursuance. After that I found Data Cable is not working. I make a request to change my data cable, but your service centre people said they have no data cable and take time 15 days for this cable provide me. But I am really very sorry to say after 20 days they can't provide me and also take time 2-3 days. Please take action in this matter and provide me new data cable.

I am not happy that I bought the Ondia product due to your service.

Dear Sir,

Kindly send the Address and Contact Number for necessary support.

Thanks.

Sarah Pereira
Mumbai

I have purchased onida G500 mobile from home shop18. But after three months, there is a problem in its displayer. So please tell me where are the service station of onida in himachal pradesh & in chandigarh

Hi,
This is benson from Shenzhen Tigel Inernational Co., LTD.
We always customize our mobile phones for clients, such as with logo on packing and phone, changing on/off logo, modifying software as customer request.

For the quality, we can control the repair rate below 2%.
We could supply the mobile phones with Original IMEI and safe transport.

You can get the Chinese mobile phones from us.

We'll appreciate to get your reply.

Benson
Mobile:[protected]
Mail:[protected]@gmail.com
MSN:[protected]@hotmail.com
深圳市福田区天安数码城创新二期西座1603
Add: Room1603, west block, sencond period, Chuangxin Tian An city, Futian District,
Shenzhen City, Guangdong Province, China.

Dear Sir,


I purchase onida make mobile G500 dated 3march 2009,
after purchasing mobile then 2nd week i face some problems in this handset,
problem description is describe.
After receiveng repaired handset folowing problems observed .

1) Memry card not read.
2) Audio player showing "EMPTY" in presense of memry card.
3) When i listen the song through flie manager then mobile suddenly hang.
4) When i call to another person after some time suddenly switch off.
5) Not read songs in memry card.


Then i give this handset to servicing in nashik center but i not received any feedback from service center last 3 months.
It has been already disscussed this problems with Mr.sandeep singh ([protected]) and Mr.culdeep caul and
local service technisian Mr. yogesh.
I reqest you pls give me Replacement against this faulty handset, i am totally harrest from nashik service center,
so pls do the needful action as early as possible.
Now i am totaly helpless due to unavailablity of handset.
If you want to contact with me pls call c/o this folowing no.
1) Mr. Vinayak :- [protected]


Regards,

Pavan Malpure
[protected]
malpure.[protected]@gmail.com
C/O - Pavan Malpure
Home No:- 1066 B,
Sangmeshwar nawa holi chowk,
malegaon, Tal:- malegaon, Dist Nashik.

where is onida mobile service center in bhopal, i want to repair my mobile display glass