We bought an onida air conditioner one year back and we soon realised that there was something wrong with the compressor, so we called onida service center and demanded free service as the product still had warranty . After many days of waiting the AC was taken for service stating, it would be returned in weeks time. but it has been more than a month and there is no sign of AC being returned. we tried to contact branch office , head office, workshop and even technetions but there is no response from anybody, even from the head office. We totally lost faith in the company, Please return the AC.